Print Production Associate

Job Title: Print Production Specialist Level 3 Location: Cleveland, OH Job Type: Hourly Consultant Hours: 8 am to 5 pm, M-F, sorry no vacation or holiday pay. You can take time off, it would be unpaid. Pay: Up to $24.36/hr This is at a Medical Facility TB Test required Essential Functions: + Operate digital print and color production equipment to meet customer requirements + Serve as point of contact to receive, review, and electronically log customer jobs + Perform routine and defined production tasks with a high degree of accuracy + Operate standard finishing equipment (e.g., paper cutters, inserters, laminators, hole punchers) + Operate office/production equipment (printers, copiers, fax machines, scanners) + Apply asset tags to office equipment and update tracking databases + Track and coordinate moves, adds, and changes of office equipment assets at customer sites + Clean and maintain office and production equipment as needed + Process and distribute incoming/outgoing faxes and maintain logs for billing + Process basic forms and update information using a PC + Collect and submit meter reads for equipment usage tracking + Troubleshoot and resolve issues to meet production, delivery, and output requirements + Perform quality inspections before, during, and after each production run + Sort and scan hardcopy materials for digital or print use (training provided as needed) + Respond to print/copy equipment issues by coordinating with service personnel + Operate high-volume printers, copiers, and mail finishing equipment (folding/inserting) + Estimate, schedule, and track incoming production jobs + Optimize document design for quality and reproducibility + Track and archive jobs for future reuse, including file backup and retrieval + Inspect files for issues such as font errors, image resolution, and registration + Index electronic materials to media (e.g., CD-ROM, disk, tape) for distribution + Integrate variable data files into print templates + Perform file/document conversion using standard software tools + Conduct basic operator maintenance on equipment + Maintain logs and reporting for billing and operational tracking + Provide basic training to end-users on equipment usage + Coordinate with third-party vendors (including Xerox and others) for supplies and services + Support development of work processes and templates as needed + Lift and move materials up to 50 pounds as required Skills: + Proficient computer skills, including keyboard and mouse operation + Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint): + Create and manage spreadsheets + Use formulas, sorting, filtering, and graphing + Import/export and manipulate data + Embed files and transfer data between applications + Ability to navigate network environments (drives, files, printers) + Proficiency in email communication and document/file management + Ability to browse the web and send documents to network printers + Basic math skills (division, multiplication, percentages) + Strong attention to detail and quality control + Professional demeanor with strong customer service orientation + Ability to coach and mentor team members Experience: + Minimum of 1 year of experience in a customer service environment + Prior experience in print production, mail services, or document management preferred Education: + Minimum: High School Diploma or equivalent + Required: Post-secondary technical training or equivalent work experience Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Krista Eckard at . Kindly forward this to any other interested parties. Thank you About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clientsu2019 digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 yearsu2019 experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape whatu2019s nextu2014working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, youu2019ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit . CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Created: 2026-04-13