TVC - Staff Services Officer (Staff Services Officer ...

Please Note:All resumes must contain employment history, education, licenses, skills, and other qualifications applicable to the position.To learn more about TVC Employee Benefits, please click on thislink.Submitted Through Work in Texas: Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile:CAPPS Recruit General Description:Serves as a member of the Veterans Mental Health Department of the Texas Veterans Commission (TVC). Performs complex (journey-level) staff services work. Work involves planning and coordinating several staff services functions such as managing travel accounting, requisitioning, training, property management, and preparing and managing department confidential documentation. Work involves human resource functions such as planning and coordinating leave requests, personnel action requests, initiating Family Medical Leave Act documents, and tracking/coordinating performance reviews. Works under general supervision, with limited latitude for the use of initiative and independent judgment./To promote a strong environment, TVC maintains a telework policy. Telework is decided by the division and contingent on performance. Telework is not a contract of employment and if granted may be terminated at any time and for any reason without notice./ Essential Duties and Responsibilities: Provides administrative support and technical assistance for the Director and staff of the Veterans Mental Health Department. Coordinates activities among leadership, management, and staff in support of day-to-day operations and needs to include answering phones which may include veteran crisis calls. Arranges and coordinates meetings and events for the Director and Operations Manager; collects and maintains read-ahead materials and documentation for the meeting/event. Maintains calendar scheduling for Director and Operations Manager. Prepares, edits, or revises correspondence, technical materials/documents, reports, and forms. Coordinates travel for department staff; collects and reviews staff travel authorizations/vouchers and makes appropriate hotel/rental/flight reservations for staff in accordance with travel policies and procedures. Manages travel projection and expenditure records. Manages department supplies to include preparing purchase requisitions and reconciliation of receipt reports. Provides administrative support for personnel functions to include hiring and selection; personnel actions; telecommuting; and performance management functions. Maintain appropriate records and documentation as required by the department and/or human resources. Serve as the FMLA liaison for staff. Military Crosswalk information: Minimum Education:Bacheloru2019s degree from an accredited four-year college or university. Experience may be substituted for education on a year-by-year basis.College Transcripts are required and must be provided before an interview can be extended, it is preferred they be attached to the application. Minimum Experience: Three yearsu2019 experience in office management, or executive support work. Three (3) yearsu2019 experience with Excel, Word, PowerPoint, and Microsoft. Additional Requirements: u00b7 A valid Texas Driveru2019s License must be provided within 90 days of hire. Preferred Experience and Qualification: Experience in mental health services Experience with the States Centralized Accounting and Payroll/Personnel System (CAPPS) Experience in a State Agency Experience with coordinating and processing travel for government employees. Customer service experience. Knowledge of Veteransu2019 unique mental health needs Knowledge of Texas Veterans Commission. Honorably discharged Veteran. Knowledge, Skills, and Abilities: Knowledge in modern office practices and procedures and principles of office management Knowledge of computers and business terminology Skill in coordinating activities and schedules. Skill in using Microsoft Word, Excel, and Power Point (Intermediate Level). Skill in use of standard office equipment and software. Ability to handle high-level administrative matters and to maintain appropriate confidentiality. Ability to apply agency rules and procedures and to provide guidance to others. Ability to employ critical thinking to analyze and solve work problems. Ability to communicate effectively and to communicate complex ideas succinctly and clearly, both orally and in writing. Ability to provide exceptional customer service. Ability to handle high-level administrative issues. Ability to gather, assemble, correlate, and analyze facts using a computerized database. Ability to work effectively with diverse individuals, groups, and stakeholders. Ability to use appropriate grammar, spelling, punctuation, mechanics, and editing skills in correspondence and communications. Environmental & Physical Conditions: Normal office work environment, mostly sedentary in nature. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive telephone usage and repetitive hand/wrist/finger motions while using the computer. Notes to Applicants:/To receive Military Employment preference, a copy of the DD Form 214 (member #1 not accepted), NA Form 13038, VA Summary Benefits Letter, or a DD form 1300 must be provided before an interview can be extended./College transcripts, licenses, certifications, etc. must be provided before an interview can be extended.If this information is not provided prior to the interview, your application may be rejected because it is incomplete. Attaching documents to the application is preferred.If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.This position has been designated as a security sensitive position. A criminal background investigation will be conducted on the final candidate for this position.DUE TO THE HIGH VOLUME OF APPLICATIONS, WE DO NOT ACCEPT TELEPHONE CALLS. APPLICANTS SCHEDULED FOR INTERVIEWS WILL BE CONTACTED.Veterans Information: The TexasVeterans Commission is committed to hiring Veterans and is proud to employ the highest percentage of Veterans among all state agencies. Additional info may apply via the job posting.AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:The Texas Veterans Commission does not discriminate on the basis of personu2019s color, race, national origin, gender, gender identity/gender expression, sexual orientation, marital status, disability religion, or age in employment or the provision of services. Job: Office and Administrative Support Organization: TEXAS VETERANS COMMISSION Title: TVC - Staff Services Officer (Staff Services Officer IV) Location: Texas-Austin Requisition ID: 00057515

Created: 2026-04-13