Hotel Manager, The West Hollywood EDITION
Marriott - West Hollywood, CA
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Additional Information Relocation Assistance Available Job Number 26044605 Job Category Property Leadership Location The West Hollywood EDITION, 9040 W Sunset Blvd, West Hollywood, California, United States, 90069VIEW ON MAP (West Hollywood EDITION, 9040 W Sunset Blvd, West Hollywood, California, United States, 90069) Schedule Full Time Located Remotely? N Position Type Management Pay Range: $155,000-$212,100 annually Bonus Eligible: Y JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brandu2019s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brandu2019s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience u2022 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 yearsu2019 experience in the management operations, sales and marketing, or related professional area. OR u2022 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 yearsu2019 experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets u2022 Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. u2022 Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. u2022 Reviews financial reports and statements to determine how Operations is performing against budget. u2022 Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. u2022 Works with direct reports to determine areas of concern and establishing ways to improve the departmentsu2019 financial performance. u2022 Strives to maintain profit margins without compromising guest or employee satisfaction. u2022 Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. u2022 Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. u2022 Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. u2022 Develops an operational strategy that is aligned with the brandu2019s business strategy and leads its execution. u2022 Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations u2022 Strives to improve service performance. u2022 Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. u2022 Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. u2022 Ensures core elements of the service strategy are in place to produce the desired results. u2022 Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams u2022 Establishes a vision for product and service delivery on property. u2022 Champions the brandu2019s service vision for product and service delivery and ensuring alignment amongst the property leadership team. u2022 Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities u2022 Observes service behaviors of employees and providing feedback to individuals and/or managers. u2022 Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. u2022 Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. u2022 Utilizes an u201copen dooru201d policy and reviewing employee satisfaction results to identify and address employee problems or concerns. u2022 Stays knowledgeable of leadership talent in the property. u2022 Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._ EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act u2013 polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations u2013 breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.
Created: 2026-04-15