Pharmacy Medical Access Coordinator

Description Job Summary: The Medication Access Pharmacy Coordinator is responsible for designing, implementing, and sustaining a comprehensive medication access program to support patients transitioning from the hospital to the outpatient setting. This role focuses on ensuring timely, affordable, and clinically appropriate access to medications post-discharge to reduce gaps in therapy, prevent adverse events, and minimize avoidable readmissions. The pharmacist collaborates closely with inpatient and ambulatory care teams, case management, social work, payers, and community partners to address financial, benefit-related, and system barriers to medication access. Primary duties and responsibilities: Program Leadership, Strategy & Operations: 1. Leads the development, implementation, and ongoing optimization of a hospital-based medication access program supporting patients at discharge. 2. Develops workflows, policies, and best practice standards related to medication access and transitions of care. 3. Design technology pathways related to medication access, tracking key performance indicators, workflows and identification of target patient populations 4. Serves as a subject matter expert in medication access, pharmacy benefits, payer requirements, and financial assistance resources. 5. Oversees and supports the work of pharmacy technicians, students, or other staff involved in medication access activities to ensure quality and regulatory compliance. 6. Supports institutional goals related to reduced readmissions, improved patient experience, quality outcomes, and value-based care performance. Patient Medication Access & Care Coordination: 1. Collaborates with providers, nurses, case managers, social workers, inpatient pharmacists and interdisciplinary care teams members to identify patients at high risk for medication access barriers during transitions of care. 2. Performs or oversees benefit investigations and coverage determinations to ensure prescribed medications are accessible and affordable. 3. Manages and supports prior authorization processes, including clinical documentation, payer communication, and follow-up to prevent delays in therapy. 4. Identifies and facilitates enrollment in patient assistance programs, manufacturer copay programs, foundation support, and other financial assistance resources. 5. Assesses eligibility and assists with enrollment in low-income subsidies, Medicaid, Medicare Part D plans, or other applicable coverage programs in collaboration with care management and financial counseling teams. 6. Evaluates alternative, evidence-based therapeutic options when access barriers exist, and works with prescribers to recommend clinically appropriate and cost-effective alternatives. 7. Coordinates education programs related to medication access, affordability options, adherence, and navigation of pharmacy benefits. Program Performance, Compliance & Continuous Improvement: 1. Leads Monitors program performance metrics (e.g., time to therapy, readmissions, patient out-of-pocket costs, prior authorization turnaround times) and identifies opportunities for process improvement. 2. Recognizes process failures and actively engages in root cause analysis and continuous improvement initiatives. 3. Documents medication access interventions, adverse drug reactions, and medication variances per organizational policy. 4. Stays current with evolving payer policies, drug pricing trends, specialty pharmacy models, and regulations impacting medication access. Other duties as assigned. Travel: Less than 10% of the time may be required. Work Type: On-Site - Works in the office or at a physical workplace, interacting with colleagues face-to-face. Minimum Required Qualifications: Education - Graduate of an accredited school of pharmacy (PharmD required). Completion of an ASHP-accredited Post Graduate Year 1 (PGY1) residency or equivalent experience required. Licensure - Eligible for Georgia Licensure. Candidate is required to be licensed in Georgia prior to official start date. Certification - BLS required within 90 days Preferred Qualifications: Education - PGY2 residency, fellowship Experience - Equivalent experience in transitions of care, ambulatory care, population health, or specialty pharmacy Certification - Board Certification (e.g., BCPS, BCACP or other relevant specialty) PHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the workday (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 1-10 lbs, 67-100% of the workday (constantly). Lifting up to 50 lbs maximum; carrying objects up to 25 lbs; occasional to frequent standing and walking; occasional sitting; close eye work (computers, typing, reading, writing). Physical demands may vary depending on assigned work area and tasks. ENVIRONMENTAL FACTORS: Environmental conditions may vary depending on assigned work area and tasks. Potential exposures include, but are not limited to: blood-borne pathogens, bio-hazardous waste, chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surface hazards, hot/cold temperatures, indoor/outdoor conditions, latex, lighting, patient care/handling injuries, radiation, shift work, and travel. Use of personal protective equipment, including respirators, may be required. Connect With Us Connect with us for general consideration Division _Emory Decatur Hospital_ Campus Location _Decatur, GA, 30033_ Campus Location _US-GA-Decatur_ Department _DEC-Medication Access Services_ Job Type _Regular Full-Time_ Job Number _162851_ Job Category _Pharmacy_ Schedule _8a-4:30p_ Standard Hours _40 Hours_ Hourly Minimum _USD $74.13/Hr._ Hourly Midpoint _USD $88.12/Hr._Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

Created: 2026-04-16