Banquet Captain - Event Services Supervisor

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. At Hyatt Regency Atlanta, we host some of the cityu2019s largest and most exciting eventsu2014and weu2019re looking for an experienced Event Services (Banquet)Captain to help lead the way. In this role, youu2019ll be at the center of event execution, guiding Event Services (Banquet)teams and ensuring every meeting, conference, and celebration is delivered with precision and exceptional service. If you thrive in a fast-paced, high-volume environment and enjoy leading teams while creating memorable guest experiences, this is a great opportunity to grow your hospitality career with Hyatt. ________________________________________ What Youu2019ll Do u2022 Lead Event Services (Banquet)team members during event setup, service, and breakdown u2022 Ensure all events are executed according to Event Services (Banquet)Event Orders (EOs) u2022 Deliver exceptional guest service and resolve issues quickly and professionally u2022 Conduct pre-event briefings to align the team on expectations and service flow u2022 Maintain Hyatt service standards, cleanliness, and safety throughout events u2022 Support training and mentoring of Event Services (Banquet)staff Hyatt has the best to offer including : medical health care (after 30 days), free colleague meals during shifts, paid holidays, vacation and sick leave, paid Family Bonding time, discounted and complimentary rooms at Hyattu2019s across the globe and much more Qualifications: What Weu2019re Looking For u2022 2 years of Event Services (Banquet)or food & beverage experience (hotel or high-volume venue preferred) u2022 Previous leadership or captain experience is a plus u2022 Strong communication and team leadership skills u2022 Ability to read and execute Event Services (Banquet)Event Orders (EOs) u2022 A guest-focused mindset with strong attention to detail u2022 Flexibility to work nights, weekends, and holidays Physical Requirements u2022 Ability to stand and walk for long periods u2022 Ability to lift and carry up to 25u201350 lbs u2022 Comfortable working in large event spaces and fast-paced environments Primary Location: US-GA-Atlanta Organization: Hyatt Regency Atlanta Pay Basis: Hourly Job Level: Full-time Job: Banquets Req ID: ATL007840Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Created: 2026-04-16