Emergency Services Manager (MA/MSW/ RN) - Full Time

Responsibilities Garfield Park Behavioral Hospital is dedicated to providing behavioral health and psychiatric support to children and teens ages 3 to 17. Above all else, we treat every patient with compassion and respect. Using evidence-based treatment approaches and individualized care, we strive to instill hope in our patients, their families and our community.EMERGENCY SERVICES MANAGER - This is an exciting opportunity to be part of a stable and growing behavioral health organization in the Chicago-land community. Come be a part of our winning team of professionals and make a difference.Position Summary: The Emergency Services Manager has 24/7 responsibility for the department. This includes being on call and ensuring proper department staffing. Oversees the daily activities in the department, ensures prompt response to patient and referral needs, provides supervision to staff, and assures appropriateness of assessments, level of care determinations and referrals. Monitors data entry and assists in educating other clinicians within the department. Responds to clinical inquiry calls from families or referring professionals and completes level of care assessments. Provides appropriate clinical triage. Provides accurate and complete information to Hospital Administration and providers regarding admissions, referrals, discharges etc. Trains staff in admission process, policies and procedures. Assures compliance with all applicable mental health laws, codes, rules and regulations. Maintains all data/records regarding the intake and admission process and follows all policies/procedures. Obtains, organizes and has current information regarding discharges, bed availability, admission times, level of care assessments, etc. Knowledgeable and able to explain Hospital programs and services. Has a strong understanding of the department computer systems. Completes and distributes corporate reports, completes staffing schedules and maintains forms and documents. This is the equivalent of an Emergency Room environment; it is fast paced and requires the ability to multitask and handle highly stressful situations. Covers for the Director or other ES Leadership positions in their absence. Participates in rotating AOC schedule to provide administrative support/coverage for the entire hospital.A Career with Garfield Park Behavioral Health Hospital Offers....A rewarding career improving the lives of youthHighly competitive wages & shift differentialsCareer advancement and mobilityAn engaged leadership team with a commitment to patient and staff safetyCompetitive benefits packages inclusive of medical/dental/vision, 401K company matching, tuition reimbursement benefits, UHS employee discount offerings, etc.And much more!For information about the benefits we offer, please visit. Qualifications QualificationsJOB SPECIFICATIONS: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Education: Master’s Degree in Social Work or Psychology or related field or Nursing degree.Experience: Minimum 3 years experience working with a psychiatric mental health population required; 5+ years preferred. Experience in an emergency room setting / Intake preferred.Licensure/Certification: LPC, LSW or RN required. LCPC or LCSW preferred.Knowledge:Thorough understanding of the DSM-V criteria, psychotropic medications, and strong assessment skills with the ability to develop quick and effective clinical rapport. Thorough understanding of hospital programs and services, with the ability to clearly explain available resources and processes to patients, families, and staff. Ability to provide de-escalation techniques and crisis stabilization in high-pressure situations. Working knowledge of Illinois Confidentiality Act, Illinois Mental Health Code, EMTALA, and ILPA process. Serves as role model for staff promoting desirable performance through maintaining a professional approach and providing a positive work environment.Excellent organization, documentation, and data management skills with strong attention to detail. Good oral skills, and written communication.One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $13.4 billion in 2022. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 94,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the . states, Washington, ., Puerto Rico and the United Kingdom. EEO StatementAll UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.We believe that diversity and inclusion among our teammates is critical to our success.NoticeAt UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449Pay Transparency:To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.

Created: 2026-04-17