Dir. People Experience & Solutions

Dir. People Experience & Solutions Location: Greensboro, NC, US, 27409 Position Type: Professional Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. About the role We are looking for an experienced and forwardu2011thinking HR leader to serve as our Dir. of People Experience & Solutions located within our HQ in Greensboro, NC. In this role, you will shape the endu2011tou2011end employee experience, lead service delivery teams, and drive digital HR transformation across Volvo Group North America. You will oversee core people systems, data management, and employee lifecycle processes ensuring our teams and leaders receive highu2011quality, timely, and peopleu2011centric support. This position plays a critical role in modernizing our People and Culture function and translating global People & Culture strategies into effective solutions. This is a unique opportunity for a strategic leader who excels at building scalable HR operations, leading change, and designing organizations capable of supporting a dynamic, evolving business. What will you do - Ownership of strategy, goals, roadmap and budget for U.S. People digital products. - Oversee people systems and ensure intuitive digital experiences. - Maintain people data governance, accuracy, and compliance with U.S. employment law. - Collaborate with Payroll, Total Rewards, People & Culture Support Center, and Digital and IT. - Own and develop end-to-end systems and solutions to effectively support the Business, People Experience, Contact Services, and HR Operations teams. - Responsible for regular collection of feedback loops inclusive of analytics and experience measures to continuously improve employee experience. - Oversee and manage core HR systems (SAP HR, SuccessFactors, ASK HR, Payroll etc.), ensuring intuitive and user-friendly tools while guaranteeing accurate payroll execution and compliance with all regulatory reporting obligations. - Maintaining an overview of all products within the U.S. landscape and ensuring support of payroll integration flows. - Ensure digital products meet legal and security requirements including collective bargaining agreements. - Planning and forecasting resource needs tied to product roadmaps inclusive of recruiting, hiring, and training of new team members. Drive Transformation & Change Initiatives - Lead HR modernization and digital transformation projects. - Simplify, standardize, and optimize HR processes and systems. - Guide stakeholders through change with strong communication, change management plans and training. - Improve processes and remove friction across the employee journey. - Optimizing ROI of U.S. People and Culture digital solutions. - Leading cross-functional teams to deliver digital solutions. - Managing key stakeholder interactions and user collaborations. - Project or Portfolio management for US P&C projects Collaborate Across the Business - Serve as a key member of the People & Culture U.S. leadership team. - Partner with Talent Acquisition, Total Rewards, Labor Relations, People & Culture Support Center, Health and Safety, and Digital and IT. - Align U.S. practices with global frameworks while tailoring locally. - Partner with P&C Business Partners on system structure and capability building. What we are looking for Experience & Expertise - 10+ years of progressive HR systems and leadership experience. - BS/BA Degree in Human Resources and/or related field (master's degree preferred or equivalent experience.) - Proven success leading People & Culture Support Center functions at scale. - Expertise in HR technology, serviceu2011delivery, and analytics. - Strong communication, leadership and change management leading large-scale change initiatives. - Intellectual agility and ability to navigate between strategic and operational challenges. - Proven ability managing and influencing multiple teams in a highly matrixed organization. - High sense of confidentiality, ethics and professional rigor. - Expertise in U.S. employment practices and compliance requirements. Leadership Capabilities - Peopleu2011first mindset. - Skilled in leading and developing teams. - Strategic thinker with handsu2011on execution capability. - Strong influence and relationshipu2011building skills. Mindset & Approach - Changeu2011oriented and comfortable with ambiguity. - Curious, innovative, and improvementu2011focused. - Motivated by building new capabilities and driving impact. - Strong analytical, problem-solving, and written/presentation skills. Ready for the next move? At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the companyu2019s growth. For this position, the base pay is set at $143,600 - $177,300 annually, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work-related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as part of any final offer. In addition to a solid package of compensation and benefits, plus you will enjoy: u2022 Competitive medical, dental and vision insurance. u2022 Generous paid time off. u2022 Competitive matching retirement savings plans. u2022 Working environment where your safety, health and wellbeing come first. u2022 Focus on professional and personal development through Volvo Group University. u2022 Programs that make todayu2019s challenging reality of combining work and personal life easier. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran. We value your data privacy and therefore do not accept applications via mail. Who we are and what we believe in We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the groupu2019s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group . Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. u200bWe are passionate about what we do, and we thrive on teamwork. u200bWe are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Group People & Culture , a part of Volvo Group, we create the foundation and frameworks for people growth and organizational development, to drive the people agenda that enables the realization of the Volvo Group aspirations through people strategy and commitment. You will be part of a global and diverse team of highly skilled professionals who work with passion, trust each other and embrace change to stay ahead. Job Category: People & Culture Organization: Group People & Culture Travel Required: Occasional Travel Requisition ID: 30771 View All Jobs ( Do we share the same aspirations? Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society. Joining Volvo Group, you will work with some of the worldu2019s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity. Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect. If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations. Nearest Major Market: Greensboro

Created: 2026-04-17