Legal Copy/Mail Intake Service Specialist

Consider a new career today as a Legal Copy and Legal Mail Specialist with IST Management Services. With 1,800 employees in 47 cities across the U.S., IST Management Services is the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.Pay Range: $17.00 - $18.00 an hourBenefits Include:Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time OffThe Opportunity:IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.Job Responsibilities:Copy Job Intake- Answering incoming phone calls; Greeting clients and reviewing incoming print related work. Managing email queue and using appropriate email templates for communicationMail Sorting - Responsible for proper mail sorting and distribution and adhering to strict SOP protocolMaintain the highest levels of customer care while demonstrating a friendly and cooperative attitudeTyping correspondence, filing, copying, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assignedTake direction from supervisor or site manager; Participate in cross-trainingMaintain all logs and reporting documentation; attention to detailAdhere to all safety procedures Perform other tasks as assignedTracking mail, FedEx, UPS, DHL and other packages using IST Software; Able to multi-task in a fast pace exciting office environmentRequirements:High school diploma or equivalent (GED)Minimum of 1 year customer service related experience; Minimum of 1 year related experienceProfessional appearance and demeanor; Keyboarding and windows environment PC skillsExcellent communication skills both verbal and written; Ability to effectively work individually or in a team environmentCompetency in performing multiple functional tasks; Ability to meet employer's attendance policyLifting up to 55 pounds; Standing for long periods of time; Significant walkingWillingness to cross-train for other job functionsIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completingyour application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-teamPlease respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Created: 2026-04-20