Cloud Operations Engineer

Job Description We are seeking one System Administrator / Cloud Operations Engineer to support daily cloud and virtualization operations in a highly operational, ticketu2011driven environment. This role supports Oracle Cloud Infrastructure (OCI) as the primary cloud platform and requires strong VMware and Hyperu2011V experience in a hybrid environment. This is a handsu2011on individual contributor role with two equally critical expectations: Execute operational work efficiently Document everything clearly and thoroughly so work can be repeated, delegated, and automated over time Environment & Context Primary cloud: Oracle Cloud Infrastructure (OCI) Terraform maturity: Very early / not mature Candidate will build Terraform automation from scratch Act as a Terraform and automation champion Operational mix: 75% manual execution today 25% automation (goal is to increase with Terraform + PowerShell) Ticket volume: ~10 tickets per week Hybrid environment: Cloud + onu2011prem virtualization (VMware & Hyperu2011V) Core Responsibilities Execute cloud and virtualization tickets endu2011tou2011end Provision, configure, and maintain OCI cloud instances Administer VMware and Hyperu2011V environments Develop Terraform automation for infrastructure provisioning Build PowerShell scripts to reduce manual workload Patch systems and manage keys and credentials Support integrations between internal resources and external AMCS tenants Create clear, repeatable documentation for all work performed We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Cloud & Automation OCI experience required (Azure acceptable as secondary) AWS experience alone is not sufficient Terraform (handsu2011on) Creating new code from scratch PowerShell scripting Operational automation Configuration and tooling Virtualization (Must Have) VMware VM deployment Template management General administration Hyperu2011V VM provisioning Host and environment support Systems & Operations Intermediate System Administrator experience Strong understanding of: Hybrid cloud environments Cloud networking Credential and key management Crossu2011tenant and external integrations Comfortable working in a ticketu2011based operations model Strong written communication and documentation skills Example Ticket Scenarios Spin up an OCI instance to support AMCS resources Connect that instance to an external AMCS tenant Patch and rotate access keys Validate crossu2011tenant connectivity Deploy API packages to tablets/end devices Document the full process with screenshots and validation steps Identify repeat work and convert it to Terraform + PowerShell automation Technical Requirements Oracle Cloud Infrastructure (OCI) Terraform (new development) PowerShell (primary scripting language) VMware and Hyperu2011V administration Cloud and server patch management API deployment workflows Microsoft 365 administration (Intune preferred) Technical documentation, runbook, and job aid creation - Familiarity with Ivanti or Salesforce ticketing system - Citrix experience - Ivanti or Salesforce ticketing systems

Created: 2026-04-20