VP, Digital Product Management u2013 Authentication & ...

About This Role This role sits within Wells Fargo Wholesale Digital , the organization responsible for delivering secure, scalable digital platforms for the banku2019s Commercial Banking (CB) and Corporate & Investment Banking (CIB) clients. These businesses serve middleu2011market, large corporate, and institutional clients who depend on Wells Fargou2019s digital capabilities to manage cash, execute transactions, and operate their businesses at scale. Within Wholesale Digital, CB/CIB Digital drives the endu2011tou2011end digital experiences that enable trusted interactions across web, mobile, APIs, and internal platforms. Operating in a highly regulated environment, this group balances security, usability, and performance to support some of the most complex financial workflows at the bank. As Lead Digital Product Manager , you will serve as the singleu2011threaded owner for authentication strategy and platform execution , defining how customers and employees securely access Wells Fargou2019s wholesale digital experiences today and in the future. You will lead initiatives spanning identity verification, multiu2011factor and adaptive authentication, token and credential modernization, device trust, and risku2011based accessu2014partnering closely with engineering, cybersecurity, fraud, risk, and design leaders. This role requires deep expertise in authentication and identity platformsu2014or a strong product and data background focused on authenticationu2011driven experiencesu2014combined with the ability to lead enterpriseu2011scale modernization efforts end to end. Why This Role Matters Authentication is the front door to every digital interactionu2014and sits at the intersection of trust, security, and user experience . In Wholesale Digital, the authentication platform protects highu2011value client relationships, safeguards the bank, and enables digital growth across CB and CIB. In this role, you will define how millions of secure interactions occur across Wells Fargou2019s wholesale ecosystem, setting the foundation for modern digital access while navigating evolving threats, regulatory expectations, and client needs. This is a rare opportunity to build and modernize an enterprise authentication platform at scale , influence executive decisionu2011making, and shape the future of secure digital experiences in one of the worldu2019s largest financial institutions. Key Responsibilities Product Strategy & Endu2011tou2011End Execution + Own the enterprise authentication product vision, strategy, and multiu2011year roadmap , aligned to business growth, risk posture, and customer experience outcomes + Lead the endu2011tou2011end modernization of the authentication platformu2014from legacy tooling through futureu2011state architecture and experience delivery + Translate complex business requirements, risk signals, and customer journeys into scalable, reusable authentication capabilities + Evaluate and integrate emerging authentication technologies including passkeys, biometrics, device intelligence, and behavioral signals + Drive outcomeu2011oriented execution from ideation through delivery, measurement, and iteration Authentication, Identity & Security Leadership + Define and evolve strategies for: + Multiu2011factor and adaptive authentication + Token lifecycle management (hardware and software) + Stepu2011up and risku2011based authentication experiences + Device binding and device trust frameworks + Lead the transition away from legacy authentication methods toward modern, customeru2011friendly, fraudu2011resilient approaches + Partner deeply with cybersecurity, fraud, and enterprise risk teams to ensure authentication journeys meet security, regulatory, and compliance standards + Balance friction, assurance, and fraud prevention using datau2011driven decisioning Executive Leadership & Crossu2011Functional Influence + Act as a leader in enterprise planning, platform transformation, and largeu2011scale digital initiatives + Lead and influence crossu2011functional teams spanning engineering, architecture, design, fraud, risk, legal, and operations + Clearly articulate complex authentication concepts to senior executives through compelling storytelling, metrics, and insights + Mentor and develop product managers while elevating product management maturity across the organization Analysis, Decisionu2011Making & Ambiguity Navigation + Review and assess complex digital strategies, platform investments, and customer journeys + Make principled decisions that weigh: + Customer experience and accessibility + Security posture and fraud risk + Regulatory and compliance requirements + Operational scale and technical constraints + Navigate ambiguity with confidence, solving problems that involve multiple stakeholders, competing priorities, and evolving risk landscapes + Use data, experimentation, and insight to continuously refine authentication experiences Required Qualifications + 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + 5+ yearsu2019 experience related to authentication, identity, or IAM platforms Desired Qualifications + Experience with passkeys (FIDO2), biometrics, device binding, or adaptive authentication models + Strong working knowledge of: + Multiu2011factor authentication (MFA) + Authentication tokens (hardware and software) + Identity and access management (IAM) concepts + Proven leadership of enterpriseu2011scale, crossu2011functional initiatives with material customer or risk impact + Experience modernizing or replacing legacy authentication platforms + Background in financial services, fintech, or another highly regulated environment + Familiarity with risku2011based authentication, fraud detection, or digital identity platforms + Executiveu2011level communication skills with the ability to influence senior stakeholders + Demonstrated ability to translate complex technical solutions into clear business and customer value + Strong analytical mindset with experience using data, experimentation, and signals to drive product decisions Job Expectations Candidate must be willing to work onsite at one of the locations listed below. On-Site Locations: 333 Market Street; San Francisco, CA 550 S Tryon St; Charlotte, NC Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $224,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement Posting End Date: 26 Apr 2026 _Job posting may come down early due to volume of applicants._ We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unitu2019s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-534015

Created: 2026-04-20