Health Technician (Audiology)

Summary This position is located in the Audiology Service at the VA outpatient clinic at Washington DC Veteran Affairs Medical Center. The duties and responsibilities are carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology and Speech Pathology Service. The incumbent is a staff health technician (Audiology) under the supervision of a GS-12 audiologist or above. Responsibilities Primary responsibility is for patient care, supporting diagnostic and treatment procedures, patient charting and patient education, which do not require a full professional audiology education or knowledge and skills represented by audiology licensure. Support functions include both direct patient care and administrative duties. In addition, the incumbent must be able to mentor and train new health technicians (Audiology).Direct patient care duties may include, but not limited to the following: Greeting and escorting patients. Triaging patients to an audiologist based on complexity of the procedures being completed. Patient set up for procedures (e.g., vestibular, neurodiagnostic procedures); Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a family / group setting. Conducting hearing pass/fail screenings without interpretation; Non-diagnostic otoscopy. Cerumen management. Making earmold impressions. Hearing aid troubleshooting and repair. Providing basic hearing aid information for patients and caregivers. Performing listening checks on hearing aids. Electroacoustic analysis of devices. Pairing hearing aids and accessories via Bluetooth technology. Programming previously stored settings into hearing aids. Activating remote controls or other hearing aid accessories. Ensuring timely and accurate documentation of all interactions in the medical records and that all encounters are correctly documented using electronic medical record and computerized tracking and ordering functions via ROES. Administrative duties include. but may not be limited to the following: Managing office supplies. Tracking loaner stock hearing aid inventory. Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly. Scheduling appointments. Packaging and mailing hearing aids and accessories. Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs). Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. Assisting patients, visitors, and others requesting information. Management of infection control, patient safety, and clinical supplies for the audiology clinic. Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic. Reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Other duties as assigned. Work Schedule: Monday - Friday 7:30 am to 4:00 pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 688-26957-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the

Created: 2026-04-23