ER Financial Coordinator, AESC

ER Financial CoordinatorWelcome to Animal Emergency & Specialty Center (AESC)! We are a 24/7 emergency veterinary hospital offering expertise in seven specialties. As our team continues to grow, we are looking for motivated, positive, and compassionate individuals to join us.Were seeking a detail-oriented ER Financial Coordinator to ensure accurate invoicing, support payment collection, and guide clients through available payment options. This role also plays a key part in auditing invoices, tracking trends, and supporting the medical team through strong financial oversight.Position Overview:The purpose of the Financial Coordinator is to accurately capture and charge/invoice for goods and services and assist with the collection of payment; including educating clients on payment options (Care Credit, Scratch Pay, Pet Insurance, etc.). The Financial Coordinator uses established accounting practices to consistently account for discounts and write-offs to improve accounting and auditing. The Financial Coordinator audits closed invoices for reporting/education and identifying trends and opportunities. This role is a support function to the medical pensation:$20 - $24 hourlybased on experience/ skillset+$$ differentials offered after 6pmAnticipated Schedule:Exact Schedule/Shifts: TBDResponsibilitiesDaily Invoicing FunctionsReviews invoices each morning and compares to treatment sheet and medical record; updates invoices to accurately capture services/goods provided.Maintains knowledge of hospitalized cases, deposited collected and outstanding balances.Calculate current charges vs. deposits, calculate daily balance, communicate financial updates, and collect payments.Answer financial questions and assist owners with payment options (Care Credit, Scratch Pay, Pet Insurance)Communicate clients financial concerns to DVM and/or technical team, or lead. Finalize invoice prior to discharge and ensure the invoice accurately captures works performed. Collect payments and communicate with medical team that payments have been received Applies discounts within delegation according to established accounting practices.Identifies system opportunities to improve charge capture (billing triggers, bundles, processes, etc.)In real time, enters charges for outpatient ER cases on behalf of DVM or staff as directed through “green sheets?? or other forms of communications.Follows the technician or DVM estimate approval discussion with payment collection in real time with ER clients.Auditing FunctionsPerforms monthly or weekly financial audits of historical billingCreates reports of findings and/or data as requested by AESC LeadershipProvides coaching and education of audit results and requestsAssist as needed for accounts receivable and collectionsFinancial audit and reporting of Smart Flow, ezyVet and medical recordsWhat Were Looking For:Skills:Excellent time management, managing multiple tasks at one time in a fast-paced environment.Highly skilled in accurately completing administrative work.Ability to work independently with limited oversight. Highly skilled in Customer Service, navigating difficult conversations about payment when clients are experiencing an emotionally challenging circumstance.Proficiency with computer, phone, fax, and scanner systems.Previous experience handling money: cash and credit card payments.Experience with Microsoft Excel and mathematical calculations.Ability to maintain composure and professionalism in a medical environment with high stress, critical patients, and death.Minimum Requirements:High school diploma or equivalent.1 year of Work Experience in Customer Service, Billing/Invoicing, Booking Keeping, Auditing or a related field. For internal candidates: 6 months of CSR or Assistant experience at AESC will be considered fulfilling this requirementFluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!Preferred Qualifications:1 year of work experience in human or veterinary medicine (CSR, Veterinary Assistant, Medical Assistant, Medical Receptionist, Medical Assistant, Coder, etc.)Work experience utilizing an Electronic Medical RecordWork experience in Customer ServiceBenefitsWere committed to supporting our teams well-being and professional growth with a comprehensive benefits package that includes:Health, Dental, and Vision Insurance to keep you and your family covered.401(k) with Matching to help you plan for your future.Employee Assistance Program (EAP) for additional personal and professional support.Generous paid time off, including:Sick DaysVacation DaysBereavement LeaveReferral Program to reward you for helping us grow our team.Why Choose AESC?Work alongside a compassionate, dedicated team of veterinary professionals.Thrive in a dynamic, fast-paced environment where no two days are the same.Make a direct impact on the lives of pets and their families during critical times.Receive continuous training and growth opportunities—were passionate about teaching!Enjoy a competitive salary and benefits package.How to ApplySubmit your application online. Reviews will begin immediately.We cant wait to welcome you to the AESC family!Discover more about our clinic and the incredible work we do by visiting our website at

Created: 2026-04-24