Collections Specialist

Responsibilities : • Support our Field and Collections Analysts in a centralized default and termination documentation process o Collect and review customer contracts o Create customer letters/notifications • Ensure appropriate documents are shipped and received. Make notifications of receipt and follow-up on returns. o Ship all required documents o Track deliveries and update collections management system o Notify business partners of package deliveries • Assist with cross-functional processes and communication o Asset recovery o Collections agency placement • Measure and identify opportunities for procedural improvement, provide recommendations, and execute ideas. • Other projects and tasks as assigned.

Created: 2026-04-24