Area Office Coordinator

The Area Office Coordinator (AOC) plays a vital role in supporting the operational success of multiple hospice locations within an assigned area. This position serves as a key administrative and operational partner to Area and Program leadership, ensuring business office functions run efficiently, compliantly, and consistently.The AOC provides leadership, training, and guidance to administrative teams; supports payroll, billing, and documentation processes; and helps optimize systems and workflows across locations. This is an excellent opportunity for a detail-oriented, collaborative professional who enjoys mentoring others, analyzing processes, and contributing to high-quality hospice care.Schedule: Monday - Friday; 8am - 4:30pmWho we are:At Care Hospice, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Care Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch.We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes:Comprehensive Health, Dental, & Vision InsuranceCareer Path Program that supports internal growth, advancement, and increased payA generous time-off package with 15 days of PTO & 10 Holidays to rest and rechargeTuition Reimbursement & Certification Assistance to support your professional growthWellness & Discount Programs to help you lead a healthy and balanced lifeCell Phone, Mileage, & Gym Membership Reimbursement for your convenienceCompany matching 401(k) to secure your futureSupport consistent, high-quality business office operations across multiple hospice locations through training, tools, and best-practice guidancePartner with Area and Program leadership to analyze operational and administrative data, identify trends, and drive process improvementsLead onboarding, refresher training, and ongoing education for administrative staff; develop clear job aids, workflows, and standard operating proceduresServe as a key resource for EMR systems, collaborating with Education, IT, Clinical, and Operations teams on training, troubleshooting, and system optimizationSupport accurate and timely payroll and billing processes by reinforcing documentation standards, resolving discrepancies, and helping prevent billing delaysPromote timely, accurate admissions and discharge documentation through audits, reporting, and HIPAA-compliant practicesMaintain standardized processes and reporting for area-level office operations, including supplies, equipment, meetings, and vendor coordinationTrack administrative workforce data to support onboarding, training completion, and compliance in partnership with HR and OperationsModel organizational values and hospice philosophy through professionalism, collaboration, and compassionate serviceHigh School Diploma or GED required; Associate degree preferredMinimum of three (3) years of progressive administrative experience; hospice or healthcare experience preferredKnowledge of hospice operations, healthcare documentation, regulatory compliance, payroll, billing, and office operations preferredProficiency in Microsoft Office Suite or comparable software, as well as experience working in EMR and HRIS systemsMust be a licensed driver with an automobile that is an accordance with state and organizational requirements and is in good working orderExcellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.Ability to take initiative, set priorities, multitask and organize work. Must be self-motivated and detail oriented.$56,000 - $66,000 per year (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.

Created: 2026-04-24