Field Training Coordinator - Region 68 Uptown ...
CVS Health - Albany, NY
Apply NowJob Description
Weu2019re building a world of health around every individual u2014 shaping a more connected, convenient and compassionate health experience. At CVS Healthu00ae, youu2019ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger u2013 helping to simplify health care one person, one family and one community at a time. POSITION SUMMARY : CVS Health is on a mission to transform healthcare. We are making it simpler to connect our patients, members, and customers to the services and solutions they need. At the heart of this strategy lies the critical role our CVS Health Enterprise Learning, Development and Performance teams play to train our companyu2019s highest volume roles. The Field Training Coordinator is a critical team member within the CVS Health Enterprise, Learning, Development and Performance u2013 Center of Excellence (ELD&P) within the Human Resources department and reports to the Field Training Supervisor. Field Training Coordinator will manage colleagues through their LearnRx training program by coordinating activities with colleagues, managers, and coaches. FTCu2019s build and manage relationships with key stakeholders, leveraging data to continually evaluate the learner experience to measure training effectiveness and colleague performance. The ideal candidate has a relentless passion to drive innovative, engaging and measurable training experiences that improves colleague sentiment and business outcomes. Role Responsibilities: + Conduct virtual & live classroom training for select programs as needed u2013 NCO, TTC and ASHP + Manages trainees through the LearnRx training program to ensure completion within the expected timeline + Monitor, assess and manage the engagement and overall execution progress to identify opportunities and provide mitigation plans as necessary + Monitor and conduct key assessments during the training process, reviews results with the PM, and provides mitigation plans when necessary + Schedule new hires in the SDS as defined within the training program's structure + Identifies eligible colleagues at SDS locations, assigns and facilitates the required training for them to become coaches + Assess Skill Development Store coaching environments and escalates gaps to field leaders for mitigation + Monitor dashboard daily to identify and address opportunities that may impact the experience or execution of the program + Monitors curriculum progress, partners with store team/district leader (DL) when needed for root cause analysis to ensure colleague graduation from the LRx program + Build and manage relationships with Field RX Management, Pharmacy Managers, peers and Field Training Supervisors. + Establish regular communication touchpoints with field leaders to provide update on trainee progress and propose mitigation plans when necessary + Leads monthly
Created: 2026-04-24