Donor Recruitment Account Coordinator
American Red Cross - Philadelphia, PA
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Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. _By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?_ Join usu2014Where your Career is a Force for Good Job Description: Joining the American Red Cross is like nothing else u2013 itu2019s as much something you feel as something you do. You become a vital part of the worldu2019s largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, youu2019ll have mentors who empower your growth along a purposeful career path. You align your lifeu2019s work with an ongoing mission thatu2019s bigger than all of us. As you care for others, youu2019re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good WHAT YOU NEED TO KNOW (Job Overview): Act as a liaison between sponsor groups, donor recruitment staff, and customers to promote and support blood drives. WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): + Serves as a liaison between the customer and the appropriate staff. + Handles customer inquiries and requests in a professional, courteous, helpful, and timely manner. + Prepares and maintains all account files, including correspondence, operational records, and customer surveys, to ensure accurate documentation of blood drive activity. + Assists the team in system data integrity. + Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. + Provides review and initiates applicable follow-up for the Print Cost Model and exceptions process. + Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB. + Handles all inside sales support for the assigned Recruitment District team. + Includes management of the donor pre-sign-up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. + May manage High School scholarship tracking and check requests. + May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. + Supports the district manager, team, and region as needed. WHAT YOU NEED TO SUCCEED (Minimum Qualifications): + High School or equivalent required. + Minimum 3 years related experience or equivalent combination of education and related experience required. + Basic knowledge of computer office products, word processing, spreadsheet, database, and presentation applications is highly desirable. + Can work well with graphics and editing. + Experience with Excel and PowerPoint. + Must possess outstanding organizational and communication skills. + Effective problem-solving skills in managing multiple priorities. + A current, valid driver's license and good driving record are required. + Ability to work on a team. + Some travel may be required. _The salary range for this position is: $20u2010$25._ _Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and a comparison to other employees already in this role._ _Physical Requirements_ The duties are representative of the essential functions of the position. Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. May be required to travel to sites throughout the region to meet with potential donor groups. Ability to use a personal computer and applicable software for sustained periods of time. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: + Medical, Dental Vision plans + Health Spending Accounts & Flexible Spending Accounts + PTO: Starting at 15 days a year; based on type of job and tenure + Holidays: 11 paid holidays comprised of six core holidays and five floating holidays + 401K with up to 6% match + Paid Family Leave + Employee Assistance + Disability and Insurance: Short + Long Term + Service Awards and recognition _Apply now Joining our team will provide you with the opportunity to_ _make your career a force for good_ _The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._ u200b _Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws._ AmeriCorps, the federal agency that brings people together through service, and its partners u2014 the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance u2014 launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS ( partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit /volunteertoday ( to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights (
Created: 2026-04-24