Business Support Specialist

Description Business Support Specialist u2013 Albany, NY (Long-Term Contract) Weu2019re seeking highly organized and detail-oriented Business Support Specialists to join our team in Albany, New York. In this long-term contract role, youu2019ll work within our service center, specializing in finance, human resources, or support services. This position emphasizes cross-training and adaptability, allowing you to contribute across multiple service areas as needed. Key Responsibilities: + Process transactions in finance, HR, or support services, following established procedures and service level agreements. + Apply working knowledge of relevant policies and procedures to ensure accuracy and compliance. + Respond to inquiries and resolve issues through the call center and ticketing system. + Investigate and correct complex processing errors to maintain data integrity. + Analyze data to support audits and improve operational practices. + Provide professional, responsive customer service. + Identify user needs and recommend system or process enhancements. + Assist with audit reviews and evaluations. + Collaborate with team members to manage workload across service lines. + Ensure clear, timely, and accurate communication, including email correspondence. Call Mary Christman or Gabrielle Maisonet at 518-462-1430 to learn more and share your interest. We look forward to connecting Requirements u2022 High school diploma with three years of relevant experience in processing business, finance, or HR transactions; or 60 semester credit hours of college-level study; or 30 semester credit hours of college-level study and one year of related experience. u2022 Proficiency in customer service and communication skills. u2022 Strong knowledge of policies, procedures, and human resources administration. u2022 Familiarity with ticketing systems and call center operations. u2022 Experience in data analysis and resolving complex auditing issues. u2022 Ability to manage multiple tasks and adapt to changing workloads. u2022 Demonstrated skills in bookkeeping and financial practices. u2022 Knowledge of service level agreements and vendor relations. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-04-24