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Workplace Ambassador - TD Bank Southfield, MI

Compass Group, North America - Southfield, MI

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Job Description

Rapport Salary: $25.00-$26.44 per hour Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. Youu2019ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: itu2019s a meaningful career. Job Summary This role is based on-site at TD Bank in Southfield, MI, and serves as the primary point of contact for all visitors and employees. The position is responsible for delivering a professional, welcoming, and efficient workplace experience while ensuring the facility operates smoothly, safely, and to a high standard. This includes overseeing reception services, coordinating meeting spaces, supporting day-to-day workplace operations, and maintaining a clean, organized, and well-functioning environment. Job Responsibilities u2022 Greet and assist visitors and employees; provide wayfinding and general support u2022 Manage visitor access, badge verification, host notifications, and visitor escorts as needed u2022 Maintain a professional and organized reception area u2022 Monitor facility conditions and coordinate resolution of maintenance or safety issues u2022 Perform light cleaning and ensure shared spaces, cafu00e9 areas, and amenities are clean and stocked u2022 Manage inventory and replenishment of office and cafu00e9 supplies u2022 Submit and track service requests with internal teams or vendors u2022 Coordinate meeting room bookings, setup, and readiness, including AV and catering u2022 Ensure meeting rooms are reset and organized after use u2022 Provide basic troubleshooting for meeting room technology and equipment u2022 Support workspace and meeting arrangements for visiting or out-of-town employees u2022 Maintain office equipment and coordinate repairs as needed u2022 Receive, sort, and distribute mail and packages u2022 Update directories, signage, and workplace communication boards u2022 Support administrative tasks such as event coordination and data entry u2022 Reinforce workplace standards and escalate concerns when necessary u2022 Assist with emergency readiness, including maintaining first aid supplies Apply to Rapport today _Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA_ Click here to Learn More about the Compass Story ( Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angelesu2019 Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Certain positions may require Florida Level 2 background screening. Details: Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( or copy/paste the link below for paid time off benefits information. Req ID: 1528191 Rapport a specialized division of FLIK Hospitality Group

Created: 2026-05-02

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