Senior Director Behavioral Health
Providence St. Joseph Health - Everett, WA
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DescriptionThe Senior Director, Behavioral Health is accountable for leading, setting strategic direction, coordinating, and supporting the Behavioral Health service line for the Providence Swedish North Service Area (NWSA). Reporting directly to the PRMCE Chief Nursing Officer (CNO) and with a matrix reporting relationship to the CNO of Swedish Edmonds, this role partners closely with intraprofessional teams, community stakeholders, and system leadership to improve patient care and promote highquality, costeffective outcomes.The Senior Director collaborates with Puget Sound and System Population Health leadership and councils to implement and advance valuebased care initiatives that support behavioral health integration and wholeperson care. This leader develops datadriven strategic and operational plans for an integrated behavioral health model designed to lower total cost of care through coordinated, connected care experiences.The role holds servicearea accountability for a comprehensive continuum of behavioral health services, including behavioral health urgent care, emergency department behavioral health services, substance use treatment and recovery services, inpatient behavioral health units, behavioral health integration models, consult teams, the Providence Intervention Center for Sexual Assault and Abuse, transitions of care, community partnerships, and legislative advocacy as appropriate.What You'll Do:Strategic Planning & Program Development- Strategically develop programs that address the behavioral health needs of NWSA patients and communities.- Lead serviceline business planning in partnership with Business Development leadership.- Develop tactics aligned to identified needs and oversee effective implementation.- Track progress and outcomes of strategies, initiatives, and improvements in patient health.- Serve as the content expert and operational leader for behavioral health planning and program tegrated Care & Resource Optimization- Monitor data to ensure processes are in place to reduce unnecessary readmissions and improve care transitions.- Ensure behavioral health processes and procedures are fully integrated across care settings.- Use data to guide decisionmaking related to resource utilization and service optimization.- Identify and implement best practices related to behavioral health, chemical dependency, lengthofstay management, and postacute services.Financial Stewardship & Performance- Ensure serviceline productivity and expenses meet or exceed budget targets, with appropriate variance documentation.- Utilize financial data to improve systems, structures, and longterm sustainability.- Maintain strong understanding of behavioral health billing, contracting, compliance, and revenue flow .Technology Enablement- Collaborate with IT to ensure behavioral health workflows are integrated into electronic documentation and clinical systems.- Facilitate development, distribution, and use of reports that support clinical, operational, and financial decisionmaking.Patient, Provider & Employee Experience- Identify improvement opportunities and lead action plans to enhance patient, family, and caregiver experiences.- Develop inpatient and outpatient programs that improve patient satisfaction and outcomes.- Monitor and enhance processes to ensure provider satisfaction.- Identify and mitigate patient and employee safety risks.- Implement strategies that improve employee engagement and satisfaction.Human Resources & Team LeadershipManage and oversee humanresource functions acr
Created: 2026-04-29