Commercial HVAC Service Manager

Job Description Insight Global is seeking a Commercial HVAC Field Service Supervisor for a leading HVAC services organization. This role is responsible for overseeing day-to-day field service operations, leading a team of technicians, and ensuring high-quality service delivery across a defined territory. The ideal candidate brings deep commercial HVAC experience, strong leadership capability, and a customer-first mindset. This individual will balance operational execution, technician development, and financial performance while serving as a key point of contact for customer satisfaction and retention. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements High School Diploma or GED 5+ years of experience in a Commercial HVAC Field Service role Proven experience supervising or leading field technicians (formal or informal) Strong working knowledge of commercial HVAC systems, repair, and maintenance Ability to climb ladders or use lift equipment over 8 feet and lift up to 50 lbs Valid driveru2019s license and ability to be insured under company policy 2+ years of experience using Microsoft Office (Word, Excel, Outlook) Ability to manage daily priorities, customer issues, and technician workloads Strong customer service and problem-resolution skills 5u201310 years of commercial HVAC service leadership or equivalent field service leadership experience Demonstrated ability to develop teams, coach performance, and drive accountability Strong technical aptitude with understanding of field diagnostics and service execution Strong business acumen with ability to manage financial performance and operational metrics Experience with Salesforce, ServiceMax, SAP, ERP, or similar service management platforms Experience forecasting and managing service revenue and expense performance Ability to optimize manpower, scheduling, and resource utilization

Created: 2026-05-02