Citrix Engineer - Chi or Houston

Job Description Insight Global is looking for a Sr. Citrix/Support Engineer for one of its largest airline clients in Chicago. This Sr. Citrix/Support Engineer will be assisting with the virtual desktop infrastructure of our client. The ideal candidate will be proficient in supporting both physical and virtual end-user desktop environments through innovative solutions. Demonstrates a strong drive to take ownership of issues and see them through to resolution. Possesses a keen awareness of emerging technologies that align within our organization. Proactively identifies opportunities for streamlining processes, adding value, and elevating the overall end-user experience. This position requires being present at office 2 days/wk. u2022u2003Analyze the experiences of a user and implement solutions that consistently improve user experience u2022u2003Migrating users to new platforms u2022u2003Excellent written and verbal communication skills u2022u2003Must be an adaptable self-starter and work with minimal supervision u2022u2003Must be able to juggle multiple projects and organize time effectively u2022u2003Excellent troubleshooting and problem-solving skills u2022u2003Must keep up to date on current technology trends We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u20035+ years of IT Citrix and Desktop Support for a large enterprise u2022u2003Working experience with Windows 10 & 11 u2022u2003Proficient troubleshooting and installation of MS Office, Teams, and Outlook u2022u2003Proficient in engaging with end users on the installation, maintenance, configuration and integrity of operating and software systems u2022u2003Experience with Windows Server 2015-2022 u2022u2003Experience resolving Citrix helpdesk tickets u2022u2003Experience with ServiceNow incidents and requests u2022u2003Background in helpdesk environment u2022u2003Airport experience u2022u2003Large enterprise experience

Created: 2026-05-02