Patient Care Specialist - Community Events

SMG Community Care Center is hiring a Patient Care Specialist - Community EventsThis position will support events that are held in the community. Job Summary:Position Status: Part-time, 20 hours per weekSchedule: Flexible availability Monday through Saturday, between 8AM and 5PMTransportation: Reliable transportation requiredTravel: Event coverage required, with travel between Williamsburg and Virginia BeachOverviewAs a Patient Care Specialist-Community Events with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.EducationHigh School Diploma or EquivalentAssociate Level degree or higher in lieu of the required experience will be considered.ExperienceThree years' Customer Service experience required.One year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third-Party Payers required.Prior pre-authorization experience preferred.Electronic Medical Record preferred. Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office

Created: 2026-05-02