Principal Product Manager

Job Description A client/employer of Insight Global is seeking a Principal Product Manager to lead strategy for their Returns and Postu2011Purchase portfolio. This role is responsible for defining and unifying the future of returns, tracking, and postu2011purchase digital experiences across the digital platform. This is a highly strategic role with strong executive visibility, operating at the intersection of eu2011commerce, logistics, SaaSu2011inspired digital experiences, and gou2011tou2011market strategy. The ideal candidate brings a deep understanding of postu2011purchase customer needs and the ability to connect fragmented solutions into a scalable portfolio vision. Key Responsibilities Portfolio Strategy & Vision Establish and own the endu2011tou2011end product strategy for the Returns and Postu2011Purchase portfolio. Define a unified vision across multiple returnu2011related products and initiatives to bring cohesion and clarity to the roadmap. Product Leadership & Execution Drive prioritization, roadmap planning, and crossu2011team execution Balance longu2011term strategy with nearu2011term delivery of customeru2011facing digital solutions. Postu2011Purchase Experience Innovation Design and evolve digital touchpoints consumers interact with after purchase Ensure solutions are interesting, intuitive, and differentiated to drive customer adoption and loyalty. Gou2011tou2011Market Strategy Develop the gou2011tou2011market strategy for the Returns portfolio. Partner closely with various teams to articulate value propositions and enable customer conversations. Executive Communication & Influence Present strategy, progress, and tradeu2011offs to senior leadership with clarity and confidence. Translate complexity into executiveu2011level narratives that align teams around shared outcomes. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements Proven experience leading postu2011purchase or returnsu2011focused digital products Strong background in eu2011commerce, retail technology, logistics, or transportation domains Experience managing product portfolios with multiple crossu2011functional teams and complex stakeholder environments Demonstrated ability to define highu2011level product strategy aimed to drive detailed execution Familiarity with SaaS business models, gou2011tou2011market motions, and platform ecosystems Exceptional communication skills with the ability to influence at the executive level

Created: 2026-05-02