Vice President, Sales, Individual and Family Markets

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary HCSC is looking for a seasoned individual ACA sale and broker management leader who will be responsible for directing, motivating, and maintaining a dedicated, multi-state team for HCSC's Individual and Family Markets (IFM) business. The position is accountable for meeting or exceeding established membership retention, new sales and profitability goals and for development of short and long term growth strategies. The ideal candidate has a balance of ACA expertise with a strong understanding of the market and demonstrated experience managing sales capabilities across marketing, direct sales, channel partners and agent/broker development. The position will work in a matrixed internal environment, primarily with marketing, actuarial, sales analytics, product, IT and broker administration, as well as with key external vendors such as EDE platforms. Primary responsibilities include: 1. Manage existing ACA line of businessu2019 sales distribution channels, leading go-to market sales, distribution strategy and broker management for HCSCu2019s Individual and Family Markets (IFM) business. 2. Externally, the role will oversee and manage relationships with a large number national agencies, general agents and local agents/brokers, supported by the existing team 3. Internally, the role will oversee direct telesales, broker management, channel mgmt. (EDE/white-label enrollment) and local sales teams. 4. Role will be central to the development and administration complex incentive models with national brokers and GAs 5. Position will develop growth strategies , includes leveraging of existing capabilities as well as development of new capabilities to help sell new business and/or retain current membership 6. Accountable for the development and attainment of annual goals while improving the competitiveness, market share, and profitability of assigned market segment(s). 7. Prepare the ACA team for the evolving customer demands. Develop methodologies, training curricula and metrics to ensure the team is well-prepared to position the market for success and meet the changing demands of the marketplace. 8. Direct, motivate and maintain staff. 9. Develop matrix relationships and work toward resolution of key issues across the organization. 10. Prepare and present executive presentations. 11 .Identify brokers and general agents and develop relationships targeted to retain and grow the market. Where appropriate, pursue strong relationships with select consulting firms focused on the market segment. 12. Ensure prompt, accurate, and high quality service to agents and brokers. 13. Provide direction and guidance to primary front line sales force. 14. Maintain extensive knowledge of HCSC products, services, systems, and processes. 15. Maintain knowledge of competitoru2019s products and insurance trends. 16. Communicate and interact effectively and professionally with co-workers, management, customers, etc. 17. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. 18. Maintain complete confidentiality of company business. 19. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. JOB REQUIREMENTS:Bachelor Degree and 10 years of experience in managed care account management/sales OR 14 years of experience in managed care account management/sales.Current, valid State Agent Insurance License or obtain within 90 days of starting in the role.6 years of management experience in health care operations including 4 years at the director level or above.Skills to direct executive business personnel and direct the attainment of business objectives.Knowledge of marketing and account management techniques.Sales/marketing strategy development experience.Knowledge of managed care products, processes, and trends.Mentoring and leadership skills.Ability and willingness to travel including overnight stays.Financial acumen.Verbal and written communications skills, including business writing, building customer and broker relationships, developing and facilitating presentations.PC experience and skills including Microsoft office applications of Word, Excel, PowerPoint.PREFERRED JOB REQUIREMENTS:Bachelor Degree in Marketing or Business Administration.6 years director/executive level experience directing sales/account management of complex or enterprise accounts. Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $147,000.00 - $389,000.00 Exact compensation may vary based on skills, experience, and location. Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. ( For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who arenu2019t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity youu2019ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to

Created: 2026-04-30