Deputy Commissioner (Deputy Commissioner for External ...

NY HELP No Agency General Services, Office of Title Deputy Commissioner (Deputy Commissioner for External Affairs) - VID 214965 Occupational Category Administrative or General Management Salary Grade NS Bargaining Unit M/C - Managerial/Confidential (Unrepresented) Salary Range From $156757 to $197170 Annually Employment Type Full-Time Appointment Type Temporary Jurisdictional Class Exempt Class Travel Percentage 20% Workweek Mon-Fri Hours Per Week 37.5 Workday From 9 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? No Telecommuting allowed? No County Albany Street Address Empire State Plaza, Corning Tower City Albany State NY Zip Code 12242 Duties Description About the Role:The Deputy Commissioner for External Affairs leads a statewide team dedicated to redefining the public sector experience, balancing a relentless focus on customer-centric innovation with a cohesive operational strategy to ensure our services are visible, accessible, and impactful to all New Yorkers. Reporting to the Commissioner, the Deputy Commissioner for External Affairs serves on the Cabinet and is a strategic leader that shapes the agencyu2019s engagement with external partners, including government, media, businesses, community stakeholders, and the public. The Deputy Commissioner for External Affairs will advance the agencyu2019s mission by increasing the reach and impact of its work, enhancing its overall reputation for excellence. They will be responsible for strengthening relationships with our partners, client agencies, municipalities and non-profits, vendors, and the public. Theyu2019ll work to raise the visibility of OGSu2019 services and capabilities, advance its mission, and foster collaboration and transparency across all divisions through effective communication. We are looking for more than a manager; we are looking for a catalyst that can blend exceptional executive leadership and financial acumen with a deeply collaborative, creative mindset. The ideal candidate will have proven executive leadership and shape an external affairs program that evolves how the agency communicates, connects, and engages with the public and external partners. The Deputy Commissioner must be nimble, forward thinking, and good humored, with political savvy and emotional intelligence. The Deputy Commissioner must be nimble, forward thinking, and good humored, politically savvy and emotionally intelligent. If you thrive on modernizing systems, championing diversity, and empowering teams to think bigger, OGS is the place for you.Key ResponsibilitiesThe Deputy Commissioner for External Affairs will lead the external engagement strategy and operations across the agency, balancing a focus on expanding access and improving the customer experience for the agencyu2019s services, with ensuring a cohesive strategy and operations for the divisionu2019s programs. In partnership with the Commissioneru2019s Cabinet, the Deputy Commissioner will create a culture of collaboration, high performance, innovation, and diversity. Lead efforts will include: crafting and launching marketing & communication campaigns for our expansive services; driving public engagement as we reconnect the Empire State Plaza (ESP) and its cultural assets with Albany communities; leading meaningful engagement to bridge OGS with external partners; clearing administrative roadblocks to ensure success for Office of Language Access; instituting a data-based approach to service delivery; and create opportunities to elevate and celebrate our team members and their work. The Deputy Commissioner will oversee a division with four external functions:u2022 Communications & Public Affairs shapes the agencyu2019s internal and external narratives in alignment with OGSu2019s strategic plan, crafting high-impact messaging for partners, internal stakeholders, and the public. This team leads a frictionless digital experience by managing the agencyu2019s website, intranet, digital publications, social media, and other multimedia platforms, with a staff of 8.u2022 Culture & Programs oversees our robust community programs and special events, cultural assets (including the Nelson Rockefeller Empire State Plaza Art Collection and Harlem Art Collection), space rentals (ESP Convention Center, winter ice rink, statewide properties) and New York State Capitol Tours Visitor Center/Gift Shop. This team has a staff of 50+.u2022 Intergovernmental & Community Affairs develops outreach and engagement strategies with outside stakeholders, including the NY State Legislature, the Governoru2019s Office, other government entities, community groups and key partners. The unit has two staff members.u2022 NYS Office of Language Access oversees the implementation of the statewide language access policy by executive state agencies and ensures a cost-effective provision of services. Headed by the Executive Director, OLA works closely with community partners, local government, and external stakeholders, and develops best practices and guidance through its team of four.About OGSThe New York State Office of General Services (OGS) provides essential support services for New York State government operations, including Executive Agencies, State Legislature, Judiciary, eligible nonprofits, school districts, and public authorities. Learn more about our agency at and read our strategic plan at Minimum Qualifications A bacheloru2019s degree and at least 9 years of progressively responsible external affairs experience in a complex institution. Management experience must include supervision of professional staff, oversight of cultural events or programs, internal and external communications, and strategic planning. Bacheloru2019s degree required, graduate degree preferred.The ideal candidate will possess the following knowledge, skills, and abilities:u2022 Ability to lead a dynamic and fast-moving division with multiple priorities and missions, through exceptional management, wisdom, and acumen to make strategic decisions pertaining to staff and procedures.u2022 Demonstrated success in building and maintaining coalitions and relationships with both external and internal stakeholders.u2022 Track record of managing complex budgets through financial oversight, performance management, and cost analysis.u2022 Experience with revenue generation and development for programs and events.u2022 Development of leadership dashboards and key performance indicator tracking to determine program effectiveness and initiative success.u2022 Effective written and oral communication and high degree of responsiveness.u2022 Critical decision-making skills, with the ability to process information, be resourceful, encourage adaptability and creativity, and commit to a definite course of action.u2022 Proven ability to think strategically, work collaboratively, and maintain humor and grace under pressure. u2022 Ability to use an equity lens and framework to build inclusive, diverse, and safe workspaces and programs. Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply.For a full version of OGSu2019s EEO/AA statement and benefits joining Team #OneOGS, please visit Some positions may require additional credentials or a background check to verify your identity. Name Human Resources/DG Telephone 518-473-5282 Fax 518-486-1631 Email Address Address Street NYS Office of General Services, HRM 31st Floor Corning Tower, Empire State Plaza City Albany State NY Zip Code 12242 Notes on Applying Please submit a resume and cover letter detailing how you meet the minimum qualifications. Indicate the Position Title & Vacancy ID number of each position you are applying to.

Created: 2026-05-02