Mgr, Revenue Cycle Mgmt (Financial Counseling)

Manager, Revenue Cycle Management, Financial Counseling _What Financial Assistance Counseling (RCM) contributes to Cardinal Health_ Practice Operations Management oversees the business and administrative operations of a medical practice. Financial assistance counselors guide patients through their healthcare financial obligations. The RCM Financial Counseling Manager is responsible for leading and optimizing frontu2011end financial counseling services within a large, multiu2011site oncology Management Services Organization (MSO). This role is highly patientu2011 and provideru2011facing, with a primary focus on delivering immediate, highu2011touch financial support to patients and oncology care teams at the point of care. The Manager ensures timely, accurate, and compassionate financial guidance related to insurance coverage, benefits, prior authorizations, estimates, and financial assistance programs. This role partners closely with clinical teams to remove financial barriers to care, improve patient access, and support informed treatment decisions while driving RCM performance. This role has travel required 50% of the time nationwide, specifically California _Responsibilities_ Patient & Care Team Support + Lead a team of financial counselors providing realu2011time support to patients, physicians, nurses, and care coordinators throughout the oncology care continuum + Serve as an escalation point for complex or urgent patient financial issues that could delay or disrupt care + Ensure financial counseling services are embedded into clinical workflows to support sameu2011day decisions and treatment starts + Promote a patientu2011centered approach that balances financial clarity, empathy, and access to care Revenue Cycle Leadership + Oversee frontu2011end revenue cycle functions, including insurance verification, benefits interpretation, prior authorization support, and patient cost estimation + Ensure timely identification and resolution of coverage issues prior to treatment initiation + Collaborate with downstream RCM teams (coding, billing, collections, denial management) to ensure continuity and accuracy across the revenue cycle + Monitor KPIs related to access, counseling timeliness, authorization turnaround, pointu2011ofu2011service collections, and financial clearance rates Financial Assistance & Access Programs + Manage processes for screening and enrolling patients into financial assistance programs, including manufacturer assistance, charity care, grants, and foundation support + Maintain expertise in oncologyu2011specific reimbursement, benefit designs, and emerging payer policies + Ensure compliant and consistent application of financial assistance guidelines and documentation Team Leadership & Development + Recruit, train, mentor, and evaluate financial counseling staff across multiple sites or service lines + Establish standard operating procedures and best practices for immediate patient and provider support + Foster strong communication, accountability, and service excellence within the team Provider & Operational Partnership + Act as a trusted operational partner to physicians, APPs, nursing leaders, and practice administrators + Translate financial and coverage information into clear, actionable guidance for care teams + Participate in clinic leadership meetings and crossu2011functional initiatives focused on access, growth, and patient experience Compliance & Quality + Ensure all financial counseling activities comply with regulatory, payer, and organizational requirements + Support internal and external audits related to financial clearance, authorizations, and assistance programs + Continuously improve processes to reduce administrative burden on clinical teams and patients _Qualifications_ + Bacheloru2019s degree in healthcare administration, business, finance, or a related field (or equivalent experience) preferred + 5+ years of progressive experience in healthcare revenue cycle or financial counseling, preferably in oncology preferred + 3+ years of people management or team leadership experience preferred + Strong knowledge of insurance plans, oncology benefits, prior authorizations, and patient financial responsibility + Ability to travel 20% domestically + Demonstrated ability to work directly with clinical teams in fastu2011paced care environments + Experience in a large MSO, multiu2011site oncology practice, or complex specialty setting + Familiarity with EHR and RCM systems (e.g., Epic, Aria/Mosaiq, OncoEMR, or similar) + Deep understanding of oncology drug reimbursement models, including buyu2011andu2011bill, specialty pharmacy carveu2011outs, and alternate funding pathways + Knowledge of ASP, WAC, AWP, and other drug pricing methodologies and their impact on charge capture and margin + Familiarity with Medicare Part B vs. Part D, commercial payer variations, and siteu2011ofu2011care reimbursement differences _What is expected of you and others at this level_ + Manages department operations and supervises professional employees, front line supervisors and/or business support staff + Participates in the development of policies and procedures to achieve specific goals + Ensures employees operate within guidelines + Decisions have a short term impact on work processes, outcomes and customers + Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management + Interactions normally involve resolution ofissues related to operations and/or projects + Gains consensus from various parties involved Anticipated salary range: $87,700.00 - $100,240.00 Bonus Eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with myFlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs Application window anticipated to close: 6/1/2026 if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidateu2019s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (

Created: 2026-04-30