Program Manager, Space Data Audits

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this job involves:The Program Manager for Space Data Audits serves as the central point of contact for JLL's comprehensive space auditing program supporting Amazon GREF's North American portfolio. This strategic role provides comprehensive project coordination and data validation services while overseeing a geographically distributed inspection team to ensure seamless delivery, consistency, and FMS (Facilities Management System) integrity across the entire 42 million square foot AMER portfolio through bi-annual systematic evaluations. You will coordinate bi-annual audit scheduling across all AMER locations, maintain comprehensive oversight of the four-stage audit process, and provide direct management of 10 Floorplan Audit Coordinators strategically positioned across the AMER portfolio. This role requires you to serve as primary liaison between the Floorplan Audit team and GREF stakeholders, drive systematic space data accuracy through proven methodologies, and implement quality assurance protocols to ensure complete bi-annual audit delivery across all locations while maintaining FMS integrity standards aligned with global JLL delivery excellence and Amazon operational requirements.What your day-to-day will look like:- Coordinate bi-annual audit scheduling across all AMER locations through structured grid scheduling in alignment with EMEA and APAC regional audit cycles, maintaining comprehensive oversight of the four-stage audit process- Provide direct oversight and management of 10 Floorplan Audit Coordinators, conducting thorough performance tracking against established service level agreements and implementing comprehensive training programs on FMS systems and audit methodologies- Oversee systematic floor-by-floor facility evaluations that identify and document discrepancies between actual space configurations and FMS system records across the 42MM RSF portfolio- Serve as primary liaison between Floorplan Audit team and GREF stakeholders including Regional Portfolio Management, Global Portfolio Strategy & Planning, Workplace Design and Construction, Internal Services, and Global Corporate Procurement- Track and document audit completion rates, cycle times, and coverage metrics, developing and maintaining master project schedules showing audit timelines, resource allocation, and critical milestone tracking- Implement quality assurance protocols to verify accuracy of audit findings before submission to Occupancy Planning teams and SDMT, ensuring standardized SIM ticket submission protocols are followed- Provide regular performance reporting to AMER IFM Program Manager on audit completion status, discrepancy identification rates, and system update closure, preparing executive summary reports highlighting portfolio-wide trends- Drive immediate discrepancy identification protocols and ensure rapid resolution of system inconsistencies, monitoring service level agreement compliance for floorplan changes, FMS updates, and CAD updates.Required Qualifications:Bachelor's degree in Business Administration, Facilities Management, Real Estate, Engineering, or related fieldMinimum 7-10 years of progressive experience in corporate real estate, facili

Created: 2026-04-30