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L1 Product Owner for Compass Desktop

MSCCN - Columbus, OH

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Job Description

About this role: Wells Fargo is seeking a Lead Digital Product Owner in our Branch Systems & Technology as part of Consumer Technology. Learn more about the career areas and business divisions at . The Integrated Agent Desktop (IAD) product is modernizing how customer facing employees serve our customers, designed to simplify how bankers, tellers, and customer service agents access systems, authenticate customers, and complete servicing workflows. Compass provides a unified, roleu2011based entry point for search, customer authentication, session management, and access to critical servicing tools. By consolidating workflows and simplifying navigation, Compass improves employee efficiency, reduces cognitive load and handu2011offs, and enables consistent, controlled servicing across branch and contactu2011center channels. The L1 Product Owner is responsible for owning and managing the dayu2011tou2011day delivery execution for one to two agile delivery teams. This role ensures that team backlogs are wellu2011defined, prioritized, and ready for delivery, and that completed work meets defined acceptance criteria, quality standards, and control requirements. The L1 Product Owner serves as the teamu2011level business authority, enabling predictable delivery while balancing business outcomes, technical dependencies, risk considerations, and regulatory requirements. In this role, you will: + Lead the development and execution of complex digital business plans, programs, and initiatives with enterpriseu2011wide impact, incorporating Agile delivery practices such as backlog readiness, stakeholder alignment, and measurable delivery outcomes. + Act as a key participant in largeu2011scale planning efforts, partnering across product, technology, UX, and operations to support integrated delivery, dependency management, and aligned sequencing of work. + Review and analyze complex digital strategy related to product, functionality, and experience areas, translating strategic intent into clear priorities, delivery plans, and actionable backlog items. + Influence digital strategy for the business line through inu2011depth evaluation of multiple factors, including emerging technologies, user feedback, delivery insights, and unprecedented or intangible considerations. + Make informed decisions impacting digital strategy for product, functionality, and experience areas, applying strong understanding of business objectives, policies, procedures, compliance requirements, and risk considerations throughout execution. + Lead and guide a broad team of digital professionals to meet deliverables and drive new initiatives, serving as a key decision maker during Agile execution, supporting delivery ceremonies, leveraging approved GenAI tools, and collaborating with peers and senior leaders to achieve shared goals. Required Qualifications: + 5+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: + Branch banking experience + Deep experience operating in Agile delivery environments, with strong ownership of backlog management, prioritization, sequencing, and maintaining delivery readiness aligned to product objectives. + Demonstrated expertise in Agile planning and refinement practices, including leading backlog refinement sessions, ensuring Definition of Ready standards, and supporting predictable sprint execution. + Strong capability in writing and refining user stories and acceptance criteria, partnering closely with analysts and delivery teams to ensure clarity, testability, and alignment with business outcomes. + Handsu2011on delivery leadership within Scrum or Agile teams, acting as the primary business decision maker during sprint planning, execution, reviews, and retrospectives. + Proven experience coordinating across Agile teams and stakeholders, actively managing dependencies, sequencing, and crossu2011team alignment to support integrated delivery. + Working knowledge of Agile quality, risk, and control expectations, including UAT participation, defect prioritization, and adherence to governance, regulatory, and audit requirements. + Comfort leveraging modern, AIu2011enabled Agile ways of working, using approved tools to improve backlog quality, story definition, and delivery efficiency while communicating clearly with business and technology partners. Job Expectations: This position is not eligible for Visa sponsorship This position requires a hybrid in office work schedule Job Location: 300 S. Brevard - Charlotte, North Carolina 28202 2800 S Price Rd - Chandler, Arizona 85286 3075 Loyalty Cir - Columbus, Ohio 43219 The Integrated Agent Desktop (IAD) product is modernizing how customer facing employees serve our customers, designed to simplify how bankers, tellers, and customer service agents access systems, authenticate customers, and complete servicing workflows. Compass provides a unified, roleu2011based entry point for search, customer authentication, session management, and access to critical servicing tools. By consolidating workflows and simplifying navigation, Compass improves employee efficiency, reduces cognitive load and handu2011offs, and enables consistent, controlled servicing across branch and contactu2011center channels. The L1 Product Owner is responsible for owning and managing the dayu2011tou2011day delivery execution for one to two agile delivery teams. This role ensures that team backlogs are wellu2011defined, prioritized, and ready for delivery, and that completed work meets defined acceptance criteria, quality standards, and control requirements. The L1 Product Owner serves as the teamu2011level business authority , enabling predictable delivery while balancing business outcomes, technical dependencies, risk considerations, and regulatory requirements. Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $187,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement Posting End Date: 14 May 2026 _Job posting may come down early due to volume of applicants._ We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unitu2019s risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Req Number: R-536497

Created: 2026-04-30

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