Manager Enterprise Applications
MSCCN - Hartford, CT
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Description We are looking for an experienced Manager Enterprise Applications to lead enterprise application support and delivery for a dynamic organization. This contract-to-permanent opportunity is ideal for a hands-on leader who can connect business needs with application capabilities, guide technical teams, and strengthen service quality across core systems. The role will oversee operational support, project execution, and continuous improvement while serving as a trusted advisor on application strategy, risk, and technology investment decisions. Responsibilities: u2022 Direct a team responsible for enterprise applications, setting priorities, assigning work, and supporting skill development through coaching and development. u2022 Partner with business stakeholders to understand operational needs, translate processes into effective system usage, and maintain clear documentation of configurations and enhancements. u2022 Lead application-focused initiatives from planning through implementation, establishing schedules, managing budgets, coordinating contributors, and driving delivery against organizational objectives. u2022 Oversee IT service management practices by strengthening incident, problem, and change processes to improve stability, responsiveness, and service consistency. u2022 Manage application upgrade planning, code releases, and system changes while reducing disruption and supporting long-term platform reliability. u2022 Use service metrics and operational performance data to identify improvement opportunities and raise the quality of end-user support. u2022 Monitor team utilization, track completed work, and provide visibility into resource capacity and availability for upcoming projects. u2022 Collaborate with distributed technology teams and departmental partners to support broader IT goals and align enterprise applications with strategic priorities. u2022 Advise leadership on technical options by comparing functionality, automation potential, cost considerations, and implementation risks. u2022 Gather feedback from the user community, identify recurring concerns, and develop actionable recommendations for IT leadership review. Requirements u2022 5+ years of experience leading enterprise applications, IT operations, or related technology teams. u2022 Hands-on knowledge of PeopleSoft and PeopleSoft Campus Solutions in an enterprise environment. u2022 Experience applying ITSM principles, including incident, problem, and change management. u2022 Demonstrated leadership ability with a track record of mentoring staff, managing performance, and coordinating team workloads. u2022 Strong understanding of enterprise systems, application support, and service delivery practices. u2022 Ability to lead projects involving cross-functional teams, timelines, budgets, and risk management. u2022 Strong communication skills with the ability to work effectively with both technical teams and business stakeholders. u2022 Analytical and problem-solving skills with the ability to assess issues, evaluate options, and recommend practical solutions. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Created: 2026-04-30