Assistant Store Manager | Aesop Westfield UTC | Full ...

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retailorganization, we offer professional development and advancement opportunities to complement career goals and aspirations.Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.We aim to strike the right balance between people,planetand profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.Since 2023, Aesop has been part of the L'Oréal Groupe, founded in 1909 by Eugene Schueller and is home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; presenting wide-ranging opportunities for long-term career growth.Role purposeAs an Assistant Store Manager, you embody our desire to engage, listenand guide customers to relevant products. You will partner with the Store Manager to lead, develop and motivate the team to deepen the way our products are experienced, creating exceptional and inclusive customer experiences that contribute to our overall commercial success.Working full-time on-site, including some weekend working, you will be responsible for providing operational, administrative and leadership support within the store whilst maintaining Aesop's impeccable standards. This is a unique opportunity for a willing candidate to develop transferable people management skills, external stakeholder relationships and the ability to influence a team in a high performing location.What we are looking forExperience in a people management role or similar, within a customer service environmentProventrack recordof effective selling skills and ability to drive commercial outcomesAbility to consistently introduce Aesop products to clients through hand demonstrationsHistory of successfullyparticipatingin, contributingtoand leading a team; creating an inclusive and psychologically safeworkenvironmentDemonstrated ability toutiliseempathy to manage interpersonal relationships Open mindset and deep curiosityseekingto understand others, listen without judgement and act on diverse perspectivesStrong communication, problem-solving and merchandising skillsWorking knowledge of skin care and skin care industry (advantageous)Knowledge of hair care, body care, fragrance and home categories (advantageous)Computer literacy encompassing strong familiarity with Microsoft Office suiteSuccessful applicants will be available for a40 hourwork week, including weekends. Candidates must have flexibility toworka retail schedule including evenings, weekends and holidays.What’s on offerWe take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation,volunteeringand matched giving programs. Employee benefits include -Hourly range $26.00 - 28.00Monthly Incentive Program - eligible for Monthly Incentive Program based on sales performance for the monthTime Off - eligible for vacation, depending on locality eligible for Paid Time Off or Paid Sick Leave (allotments also dependent on local laws)Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)Employee Resource GroupsAccess to Mental Health & Wellness ProgramsAesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Created: 2026-05-01