Business Operations Lead - Federal, WWPS Business ...

AWS is seeking a driven and talented Business Operations Lead to play a critical role on our Worldwide Public Sector Business Operations team. This role is an important point of coordination between the WWPS government sales teams, finance teams, and AWS technical organizations, and is responsible for driving scalable operational mechanisms, creating strategic narratives, and running the operational cadence to drive growth in secure government regions. Data analysis is at the core of Amazon’s culture, and your work will have a direct impact on decision-making and strategy for our organization. Close partnership with leaders and organizations outside of your immediate team will be necessary, as you will compile data and information that will influence decisions at the most senior levels in Amazon. The successful candidate will have excellent analytical abilities, strong business acumen and judgement, and superior communication skills, along with a passion for pursuing operational excellence. This position requires that the candidate selected be a US Citizen. Key job responsibilitiesKey responsibilities include, but are not limited to: Manage all aspects of Worldwide Public Sector financial reporting and analysis for a Business vertical ensuring timeliness, completeness and accuracy of reporting Develop metrics and reports to manage sales pipeline, billed revenue and quota attainment Develop performance reviews that encompass key metrics to be reviewed with senior Sales Directors and WWPS leadership team in order to drive and manage the business Build with GenAI to streamline existing processes Coordinate with corporate teams to influence roadmap for enhanced business intelligence and CRM tools to support the business Work with territory planning, segmentation & quota development Assist in the creation and management of sales compensation plans, headcount tracking, and management Help WWPS Operations balance short term tactical goals with long term strategies About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.BASIC QUALIFICATIONS- Bachelor's degree or equivalent- 5+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global Sales Organization- 3+ years of experience with the development and implementation of systems, processes and tools utilized for CRM, variable compensation, revenue reporting, and forecasting- 3+ years of experience using BI tools, CRM software, and excel- Candidate must be a US CitizenPREFERRED QUALIFICATIONS- Experience presenting to senior leadership- Master's degree or equivalent- Familiarity with Public Sector and knowledge of government acquisitions along with applicable mandates and policies that govern the process- Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and leading data-driven analyses to support and grow a businessAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Created: 2026-05-01