Assistant General Manager

Description DoubleTree by the Galleria is looking for an experienced oversee and support hotel operations. If you have either full-service hotel Director of Operations experience or previous experience as a General Manager in a limited-service hotel with Food & Beverage outlets, apply today Required Skills and Abilities: + Three (3) years' experience as a hotel Assistant General Manager or General Manager in full-service hotel required. + Previous hotel rooms division and food & beverage management experience required. + Excellent communication skills, both written and verbal. + Strong interpersonal and problem-solving abilities to anticipate, identify, prevent and solve guest and employee related issues. + Hilton/PEP experience highly preferred. + Flexible availability to work evenings, holidays and weekends. Job Description: + Support the General Manager in daily hotel operations and assist the operational and financial management of Food & Beverage and Rooms Division + Manage performance for operations department heads and formally hold accountable when performance expectations are not being consistently met. + Ensure hotel is in compliance with all brand standards and perform periodic quality assurance audits. + Oversee and provide support and guidance for Food & Beverage, Housekeeping and Front Office department operations. + Review financial statements and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. + Conduct operations meetings, ensure staffing levels and department operations support business needs. + Solicit feedback for continuous improvement and implement career paths to develop managers, supervisors and line level staff. + Assist with addressing and resolving employee relation issues. + Support with resolving guest related complaints. + Review and respond to guest survey feedback and assist operations managers with implementing action steps to increase guest survey scores and minimize reoccurring guest related issues. Benefits: + Medical, Dental and Vision Insurance + Matching 401k + Executive Committee Bonus Program + Employee Assistance Program + Free Life Insurance + Holiday pay + Free Short-Term and Long-Term Disability Insurance + Paid Time Off + Hotel Discount Program + Free Lunch Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2026-05-01