Senior Director, Portfolio Leadership

Key Responsibilities Commercial Strategy & Growth + Co-own revenue growth, contributing directly to pipeline development, deal strategy, and win execution + Partner with Business Development (BD) and Subject Matter Experts (SME) to shape client opportunities into scalable, high-value solutions + Actively participate in client engagements, proposals, and bid defenses as a solutions expert [AV1] + Identify market trends and translate them into commercial offerings, differentiated capabilities, and repeatable solutions + Partner with Business Development, Marketing, and Inside Sales to support market-facing content, campaigns, and outreach aligned to solution offerings Solution Architecture & Offering Development + Lead the design and evolution of integrated, client-centric solutions across PBS and other Cytel services + Translate complex client needs into clear, executable solution frameworks that balance value, feasibility, and profitability + Leverage the PBS and other Cytel service catalogues, ensuring offerings are modular, scalable, and commercially compelling solutions to meet customer needs + Partner with Global Functional Heads (GFHs) to align capabilities with market demand and future growth areas Portfolio Leadership & Value Delivery + Oversee portfolio delivery to ensure alignment with commercial commitments and client outcomes + Ensure strong linkage between solution design, scope, pricing, and delivery execution + Drive financial performance, including margin optimization, forecasting accuracy, and resource efficiency + Establish governance to proactively manage risk, scope evolution, and client satisfaction Operating Model & Cross-Functional Integration + Operate within an agile, commercially aligned model connecting BD, SAM, delivery, and functional SMEs + Ensure seamless handover from sales to delivery, maintaining continuity of solution intent and client expectations + Enable data-driven decision-making through KPIs tied to growth, profitability, and delivery performance Client Engagement & Market Presence + Serve as a senior point of contact for strategic clients, particularly in complex or high-value engagements + Build Cytelu2019s reputation as a thought partner in advanced analytics, patient data, and real-world evidence, together with the SMEs in each of these spaces + Represent capabilities externally through industry engagement, thought leadership, and client forums KPIs & Success Metrics Commercial Success KPIs + Proposal volume (number of opportunities supported) + Competitive hit rate (win rate vs competitors) + New business awards (NBA) value at or above budget + Revenue contribution from supported and influenced opportunities + Pipeline value shaped through solution architecture engagement + Growth in average deal size and multi-service solution adoption + Gross margin performance aligned to targets Customer Success KPIs + Client satisfaction (CSAT/NPS) for supported programs + Client retention and expansion within key accounts + Upsell and cross-sell revenue contribution + Delivery aligned to defined client outcomes Operational Alignment KPIs + Forecast accuracy between sold and delivered scope + Quality of scope definition and change management + Effectiveness of sales-to-delivery handover [AV1] Just need to be careful they are not the SME, but overall solution Qualifications Education + Bacheloru2019s degree required; advanced degree preferred Experience + 10+ years in life sciences services, clinical development, analytics, or consulting + Demonstrated experience in solution design, commercial support, or complex deal shaping Skills & Competencies + Strong commercial acumen with understanding of pricing, margins, and deal strategy + Expertise in solution architecture and consultative selling + Ability to translate market needs into scalable service offerings + Superb communication and client influencing skills + Solutions thinking with ability to see operational impact clearly to ensure successful delivery can be met + High emotional intelligence and stakeholder management + Ability to lead through influence across global, matrixed organizationsCytel Inc. is an Equal Employment / Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Created: 2026-05-02