General Manager 4 - Food

Role Overview Lead a Dynamic Campus Dining Program as a General Manager RELOCATION ASSISTANCE AVAILABLE Sodexou2019s Campus Segmen t is seeking an experienced General Manager 4 u2013 Food to join the leadership team at Colleges of the Fenway Dining in Boston, Massachusetts . Colleges of the Fenway Dining is a consortium of three Boston campuses: Massachusetts College of Art and Design (MassArt), Massachusetts College of Pharmacy and Health Sciences (MCPHS), and Wentworth Institute of Technology (WIT). In this role, the General Manager will provide strategic and operational leadership across the MassArt and MCPHS dining programs , overseeing all aspects of financial performance, service excellence, safety, and client satisfaction. Operations include a bustling food court with meal exchange, a licensed Starbucks, a campus convenience store, a smoothie bar, and a Sodexo Proprietary Brand food mart. The GM will lead a dedicated team committed to exceptional hospitality and positive student experiences. Experience managing union labor is essential to success in this role. What You'll Do + Lead day-to-day operations across multiple campus dining venues, ensuring consistent execution, quality, and service excellence. + Drive financial performance through effective budgeting, forecasting, and cost-control strategies. + Build and maintain strong client relationships with campus partners at MassArt and MCPHS. + Champion safety, compliance, and food quality standards across all outlets. + Lead, coach, and develop a diverse team, including union staff, to achieve operational goals and high employee engagement. + Oversee strategic planning, including menu execution, promotional activities, and customer experience initiatives. + Ensure positive student engagement and satisfaction through responsive service and program innovation. + Partner with cross-functional leaders to support sustainability, community impact, and campus initiatives. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: + Medical, Dental, Vision Care and Wellness Programs + 401(k) Plan with Matching Contributions + Paid Time Off and Company Holidays + Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring + Progressive leadership experience in university dining, hospitality, or a comparable high-volume food service environment. + Proven success managing union labor and leading large, diverse teams. + Strong financial acumen with experience overseeing budgets, P&L, and operational performance metrics. + Excellent communication, client partnership, and relationship-building skills. + A commitment to delivering high-quality food, outstanding service, and a safe, welcoming dining environment. + Ability to thrive in a fast-paced, multi-unit setting with varied service styles. + Strong organizational and problem-solving skills with a proactive, hands-on leadership approach. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when youu2019re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form (. Qualifications & Requirements Minimum Education Requirement - Bacheloru2019s Degree or equivalent experience Minimum Management Experience u2013 5 years Minimum Functional Experience u2013 5 years Location _US-MA-BOSTON_ System ID _988326_ Category _Food Service_ Employment Status _Full-Time_ _Exempt_ Posted Range _$89250 to $115500_ Company : Segment Desc _UNIVERSITIES_ _On-Site_

Created: 2026-05-04