Field Service Technician (ATM)

Hyosung America, IncJob Type:u00a0Full TimeLocation:u00a0SEATTLE, WA, USOVERVIEWNautilus Hyosung America, Inc. (HYOSUNG) is a world leader in ATM self-service technologies. We have built a reputation for innovation by continually researching, developing and delivering quality ATM products -- flexible products that adapt to our changing world and our customers' changing needs.JOB SUMMARY:The Field Service Engineer will be responsible for the service and maintenance of Automated Teller Machines (ATMs) within their assigned territory. The Field Service Engineer will provide on-site support for ATMs including but not limited to repair, maintenance and replacement services. The Field Service Engineer may also participate in the training of other new NHA Field Service Engineers and assist with the staging and integration of ATMs. Some travel required.ESSENTIAL FUNCTIONS:Installation, repair, software loading and maintenance of ATM's or other products in a defined geographically territory.Train bank staff or vendors on required maintenance tasks of equipment.Work with internal and external support departments required to provide maintenance support to the end user.Maintain all Service Level Agreement as defined per customer contract.Work on products and services of medium to high complexity.Occasional travel with short notice to areas outside your home geography may be required where management deems necessary.Perform preventive maintenance functions of an ATM including diagnostics, testing and cleaning.Manage spare parts and follow all inventory plete administrative reports within time line plete tasks as assigned by supervisor or applicable NHA staff members.Flexible work schedule with on-call duty.Work independently with minimal supervision.As a representative of NHA, provide an extraordinary customer service experience to our customers meeting their service obligation and demands.Maintain com

Created: 2026-05-04