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Library Assistant 5 - Technical Services

Case Western Reserve University - Cleveland, OH

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Job Description

POSITION OBJECTIVEu00a0Working with a high degree of independence in the Technical Services Department at the Kelvin Smith Library (KSL), this Library Assistant 5 position collaborates across all departments in the library to develop policies, procedures, and workflows related to all aspects of serials management and copy cataloging for the department. The position is responsible for receiving, managing, maintaining, and processing serials and journals in a variety of formats. This position is responsible for coordinating, processing, and copy cataloging all materials acquired by the library in all formats. This position also provides support for our Electronic Resources Librarian with troubleshooting and management of our e-resources.u00a0u00a0ESSENTIAL FUNCTIONS1. Manage the receipt and check-in of library materials in the library system, and process invoices. Set expectation dates and adjust orders when needed in relation to publication pattern and numbering changes. (20%)2. Develop and execute workflows and perform complex copy cataloging for all physical materials, including physical processing. Manages all copy cataloging projects for the team. (15%)3. Collaborate with other library departments to coordinate and oversee the shipment of library materials to and from the bindery. (10%)4. Analyze, evaluate, and compile usage statistics of online library resources to develop complex reports to inform future purchasing and renewal decisions. (8%)5. Coordinate and implement workflows for the identification of a wide variety of ordered library materials from several vendors and publishers. Generate lists of issues and problem-solve discrepancies in shipments to make claims of missing materials to vendors and publishers. (8%)6. Identify and solve complex bibliographic problems to maintain the integrity and consistent online access of the collections, including space assessment for print issues. (8%)7. Provide support for all aspects of e-resource troubleshooting and management to ensure consistent functionality and user access. (8%)8. Hire, schedule, and supervise student workers and prepare annual performance evaluations. (8%)9. Cultivate a work environment that promotes and maintains an environment and culture of empathy, collaboration, and respect. (6%)u00a0NONESSENTIAL FUNCTIONSAssist the Technical Services team with special projects on an as-needed basis. (5%)Work closely with other team members and KSL staff to foster collaborative initiatives. (2%)Perform other duties as assigned. (2%)u00a0CONTACTSDepartment: Work daily with the department to coordinate copy cataloging, processing workflows, and electronic resources support. (66+%)University: Moderate contact with technical services staff at campus and affiliate libraries to ensure standardized policies in shared catalog. (16-30%)External: Occasional contact with vendors to resolve missing issues and claiming. (6-15%)Student: Daily contact with student workers to supervise their work. (66+%)u00a0SUPERVISORY RESPONSIBILITIESWill monitor the performance of student employees and assist with the direct training of students. Expected to provide feedback to students in collaboration with other staff.u00a0u00a0QUALIFICAITONSExperience/Education: High school education and 6 years of relevant experience or a Bachelor's degree and 1 to 3 years of experience.u00a0REQUIRED SKILLSAbility to handle details and multiple projects in an organized manner.u00a0Willingness to assume responsibility.u00a0Attention to very detailed work regarding bibliographic data and publishing puter skills, including word processing, required.

Created: 2026-05-04

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