Real Estate Coordinator - US Based Remote - Eastern/...

Welcome Center Specialist/ Real Estate Coordinator Primary Function : The primary function of the Welcome Center Specialist is to introduce the customer to Cartus, provide getting started documentation, and promote and sell Cartus revenue-generating products while delivering high-quality customer service. The Specialist will place departure and destination broker referrals based on the customeru2019s needs and conduct regular follow-up with customers to ensure agent satisfaction. The ideal candidate will be based in the Eastern or Central Time Zone. Our process includes a HireVue assessment for all applicants for this requisition. Our recruiting team reviews each submission, and selected candidates will have the chance to meet with a member of the team. Major Duties and Responsibilities : + Welcomes customer serving as their initial point of contact, verifies personal information, and provides introductory documentation to initiate access to the relocation process + Conduct preliminary real estate needs assessment + Sell Cartus revenue-generating products and services, including departure and destination broker referrals, mortgage, title and insurance services, CartusConnect + Obtain consent to refer customer to Anywhere Real Estate affiliated companies + Ensure product referral placement is in compliance with client policy + Manage a dynamic caseload of placed referrals ensuring customer satisfaction with assigned real estate agent + Serve as a resource for the Cartus consultant and customer for agent/brokerage issues Critical Dimensions : + Excellent verbal and written communication skills a must + Strong computer proficiency a must + Ability to navigate multiple systems with ease a must + Multi-tasking a must + Instant rapport building skills required + Interpersonal/influencing skills + Ability to overcome objections + Ability to prioritize workload + Attention to detail + Strong data integrity + Strong planning and organizing skills + Must be internally motivated and a self-starter + Teamwork Qualifications: Minimum 3 years customer service; (retail, financial services, or call center) u00b7 High school diploma required; some college preferred u00b7 Real estate knowledge preferred (home purchase, sale, or mortgage) u00b7 Strong interpersonal, verbal, and written communication skills u00b7 Digital literacy and ability to navigate multiple systems; Microsoft Office Suite, Google Suite, CRM experience strongly preferred. u00b7 Strong attention to detail u00b7 Planning and organization skills; ability to multi-task in a fast-paced environment u00b7 Ability to relate to a customer in a professional and courteous manner u00b7 Regular and consistent attendance/punctuality u00b7 Embraces diversity and inclusion We are proud to offer a comprehensive benefits package to our employees including: + Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D + 401(k) savings plan with company match + Paid Time Off to Include Holidays , Vacation Time, and Sick Time + Paid Family & Paternity Leave + Life Insurance + Business Travel Accident Insurance + All employees receive access to LinkedIn Learning + Employee Referral Program + Adoption Assistance Program + Employee Assistance Program + Health and Wellness Program and Incentives + Employee Discounts + Employee Resource Groups Anywhere is a global franchisor of some of the most recognized brands in the real estate industry. Our Franchise Group delivers value to agents and brokers through powerful marketing, sales support systems, training, mentorship, and tools & technology that help to fuel their success in a competitive real estate environment. Anywhere Real Estate Inc. ( (NYSE: HOUS) is moving real estate to what's next. Home to some of the most recognized brands in real estateBetter Homes and Gardensu00ae Real Estate (,Century 21u00ae (,Coldwell Bankeru00ae (,Coldwell Banker Commercialu00ae (,Corcoranu00ae (,ERAu00ae (, andSotheby's International Realtyu00ae (, we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world. At Anywhere, we are empowering everyoneu2019s next move u2013 your career included. What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. We pursue talent u2013 strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We value our people-first culture, which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report (. We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including: + Great Place to Work + Forbes World's Best Employers + Newsweek World's Most Trustworthy Companies + Ethisphere World's Most Ethical Companies EEO Statement: EOE including disability/veteran

Created: 2026-05-04