Financial Aid Specialist I

DescriptionSouthern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.Make an impact - from near or farAt SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.The opportunityThe Financial Aid Specialist I supports the administration of federal, state, and institutional aid. You will process financial aid following all federal, state, and institutional regulations and policies.This is a remote friendly position andyou will report directly to the Assistant Director of Financial this Role You'll Get To:Complete specialized training to gain complete understanding of the financial aid cycle, federal regulations and all aspects of internal and external compliance.Review student files before awarding to complete any federal or institutional verification, C-Flag requirements.Evaluate student files for eligibility of federal, state, institutional, and private financial aid programs.Review documentation surrounding unusual circumstances by making adjustments or revisions to costs, need, or dependency status.Identify missing, incomplete, or incorrect student information and resolve through communication with the Student Finance Counselors.Troubleshoot processing problems and technical issues with regard to the system and Colleague software.Consult with the appropriate resources.Other responsibilities as assigned.What we're Looking For:Employment is dependent upon successful access to the National Student Loan Data System, which requires all federal student loans to be in good standing and not in default and a credit check to review that student loans are not in defaultA Bachelor's degree or equivalent education and experienceExperience in a processing or financial aid environment or equivalent education and experienceMust have experience with Microsoft Word, Excel (can perform complex functions), and OutlookOther Qualifications:Areas of concentration may include... For full info follow application link.Southern New Hampshire University reaffirms its continuing commitment to afford qualified or qualifiable individuals an equal opportunity to compete for employment and advancement within the University. To ensure equal employment opportunity, Southern New Hampshire University shall not discriminate against any individual or group because of race, color, creed, ethnicity, sex, religion, national origin, citizenship, marital or parental status, disability, age, gender, gender identity or expression, sexual orientation, pregnancy, veteran/military status, genetic information, or on any other legally prohibited basis.Southern New Hampshire University does not discriminate on the basis of sex in any education program or activity and is prohibited from doing so by Title IX. This requirement not to discriminate extends to both admission and employment at the University.

Created: 2026-05-04