Senior QA Automation Engineer u2013 Scrum Master & IVR

About the role As a Senior QA Automation Engineer u2013 Scrum Master & IVR, you will make an impact by championing quality, Agile best practices, and customer experience across digital platforms. You will be a valued member of a crossu2011functional Agile team, working collaboratively with Product Owners, Developers, Business Analysts, and vendor partners to deliver highu2011quality web and IVR solutions. In this role, you will: u2022 Serve as a CXu2011focused Scrum Master o r Quality Champion, embedding Agile and continuous improvement practices across teams. u2022 Drive endu2011tou2011end quality assurance for web and IVR applications, ensuring reliability, performance, and an exceptional user experience. u2022 Design, build, and maintain scalable automated test frameworks using Playwright and TypeScript for UI, API, and regression testing. u2022 Review functional and technical requirements, collaborating early with Product Owners to identify risks, gaps, and edge cases. u2022 Leverage GitHub Copilot to accelerate test development, improve code quality, and optimize automation workflows. u2022 Partner closely with Agile teams and vendor organizations to validate deliverables, ensure quality standards, and support vendor management activities. u2022 Participate actively in Scrum ceremonies, providing quality insights and risk assessments. u2022 Ensure compliance with organizational standards, regulatory guidelines, and industry best practices, particularly within Insurance-domain solutions. Work model: Remote We believe flexibility is key to delivering our best work. Based on this roleu2019s business requirements, this position is open to qualified applicants in Hartford, CT, with remote work also available . Regardless of your working arrangement, we are committed to supporting a healthy worku2011life balance through our wellbeing programs. The working arrangements for this role are accurate as of the date of posting and may change based on project, business, and client needs. We will always be clear about role expectations. What you need to have to be considered u2022 5u20138 years of experience in Quality Engineering or Software Testing roles. u2022 Strong handsu2011on experience with Playwright and TypeScript for automated testing. u2022 Experience performing endu2011tou2011end QA for web and IVRu2011based applications. u2022 Solid understanding of Agile/Scrum methodologies, with active participation in Scrum ceremonies. u2022 Proven ability to review requirements, identify risks early, and define effective test strategies. u2022 Experience collaborating with crossu2011functional teams and external vendors. u2022 Practical experience using GitHub Copilot or similar AIu2011assisted development tools. These will help you stand out u2022 Scrum Master or Agile certification(s). u2022 Experience in Vendor Management within the Insurance domain. u2022 Strong CX mindset with a focus on usability, performance, and reliability. u2022 Excellent communication and stakeholderu2011management skills. Weu2019re excited to meet people who share our mission and can make an impact in a variety of ways. Donu2019t hesitate to apply, even if you meet only the minimum requirements. Your transferable experiences and unique skills may be exactly what sets you apart. Salary and Other Compensation: Applications will be accepted until May 15, 2026. The annual salary for this position is between $53,477u2013 $92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizantu2019s discretionary annual incentive program, based on performance and subject to the terms of Cognizantu2019s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the futureCognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Created: 2026-05-04