Data Center Technician III

DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weu2019re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain u2014 and weu2019re looking for talented people who want to help. Youu2019ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youu2019ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youu2019ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the successful candidate report to a site location. Amazon Web Services (AWS) is a fast-paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation in an primary responder rotation, which includes monitoring the data center infrastructure, coordinating response to operational incidents, and partnering with other teams to rapidly resolve issues that impact service availability. Primary responder responsibilities may require evening, weekend, holiday, and/or night work to ensure our global data centers are operating at the highest levels of reliability for our customers. All candidates should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of regional work area is required. All physical requirements are expected with reasonable accommodations: u2022 Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds u2022 Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed u2022 Working in cramped and/or elevated and/or noisy environments u2022 Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day u2022 Ascending and descending ladders, stairs, and gangways safely and without limitation NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. Key job responsibilities u2022 Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required u2022 Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors u2022 Performing on-call duties and participating in scheduled maintenance and change management activities u2022 Contributing to documentation and process improvement initiatives based on your analysis of operational issues u2022 Helping to train and onboard new team members The starting pay for DCO III role is $30.77/hour A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: u2022 Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution u2022 Solve problems at their root and step back to understand the broader context u2022 Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required. About the team Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Basic Qualifications- High school or equivalent diploma - 1+ years of relevant experience in data center operations, IT support, or a similar technical fieldPreferred Qualifications- Associate's degree or above, or Network or Security certification - Experience working in a Data Center environment - Understanding of network design, protocols and troubleshooting - Experience managing work and priorities through a ticketing system - Understanding of in-depth hardware knowledge (e.g., PCIe) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at . USA, AZ, AVONDALE - 27.00 - 48.00 USD hourly USA, AZ, Avondale - 27.00 - 48.00 USD hourly USA, MD, Frederick - 27.00 - 48.00 USD hourly USA, NV, SPARKS - 27.00 - 48.00 USD hourly USA, NV, Sparks - 27.00 - 48.00 USD hourly USA, PA, Berwick - 27.00 - 48.00 USD hourly USA, TX, Wink - 27.00 - 48.00 USD hourly USA, VA, CHANTILLY - 27.00 - 48.00 USD hourly USA, VA, Chantilly - 27.00 - 48.00 USD hourly USA, VA, Haymarket - 27.00 - 48.00 USD hourly USA, VA, Leesburg - 27.00 - 48.00 USD hourly USA, VA, STAFFORD - 27.00 - 48.00 USD hourly

Created: 2026-05-04