Program Manager, People Services

Description and RequirementsJob DescriptionJob Description: Program Manager, People ServicesReports to: Sr. Director, People ServicesFunction: People Services / HR Shared ServicesPosition type: Full-time (as applicable)Location: (Remote)Position SummaryThe Program Manager, People Services is responsible for translating People Services strategy into well defined, deliverable programs that drive operational improvement. This role plans and delivers complex, cross-functional initiatives spanning regions, systems, policies, and teams, enabling consistent, scalable service delivery and an improved employee experience.Key ResponsibilitiesResponsibilities include, but are not limited to:Strategy-to-Execution Program Managementu2022 Translate People Services priorities into clear programs, workstreams, milestones, owners, dependencies, and success metrics.u2022 Define scope, sequencing and dependencies to support on-time delivery.u2022 Maintain a consolidated People Services program roadmapand surface tradeoffs to support prioritization and decision-making.End-to-End Program Delivery (Cross-Functional)Lead and deliver complex, multi-workstream programs that improve People Services delivery and operational outcomes.Example program areasu2022 ServiceNow Enterprise onboarding and offboardingu2022 Global process harmonizationu2022 Compliance & policy acknowledgment campaignsu2022 ServiceNow HRSD feature implementations?

Created: 2026-05-06