Technical Resiliency Consultant
Insight Global - Charlotte, NC
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Job Description We are seeking a Tech Resiliency Consultant to support a top financial services organization within its Production Governance, Analytics, and Business Continuity & Operational Resiliency (BCOR) function. This role is a replacement for a contractor who completed their full tenure and will play a critical part in ensuring continuity, control effectiveness, and operational excellence across a large, complex application environment. This consultant will focus on designing, executing, monitoring, and remediating enterprise wide technology resiliency and governance controls, ensuring they are not only documented, but actively enforced and operating as intended. The role blends control management, process ownership, monitoring, governance routines, and project execution, working horizontally across control teams and vertically with application and execution partners. The ideal candidate is highly organized, control focused, process driven, and comfortable working in regulated enterprise environments while leveraging monitoring tools such as Splunk and Dynatrace. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022u20035+ years of experience in Business Continuity and Operational Resiliency (BCOR), technology resiliency, risk, or internal control management within large enterprise environments u2022u2003Proven experience designing, managing, and executing controls, with a strong focus on control effectiveness u2022u2003Solid understanding of Single Process Inventory (SPI) management, controls, risks, ratings, and remediation u2022u2003Experience supporting issues management lifecycles, including risk self identification and remediation processes u2022u2003Hands on experience leveraging Splunk and Dynatrace outputs for monitoring, reporting, and governance u2022u2003Strong process design and enrichment experience (controls must be operationalized, not shelfware) u2022u2003Experience executing governance routines, monitoring activities, and recurring control reviews u2022u2003Ability to manage multiple deadlines, action items, and control timelines u2022u2003Strong stakeholder management and communication skills, with the ability to influence and hold application teams accountable u2022u2003Project management mindset with structured thinking and execution discipline u2022u2003Comfort presenting and communicating with stakeholders at all levels of the organization u2022u2003Banking or financial services experience within large, complex organizations u2022u2003Prior experience supporting technology governance, resiliency, production, or control environments u2022u2003Experience with controls management, issue management, and risk management u2022u2003Familiarity with IT Service Management concepts u2022u2003Certifications or equivalent knowledge in: ou2003IT Business Continuity ou2003ITIL ou2003Agile ou2003Six Sigma ou2003Lean IT u2022u2003Strong analytical, critical thinking, problem solving, and written communication skills
Created: 2026-05-06