Colleague Relations Consultant

Join Hartford HealthCare at a Transformative Moment Hartford HealthCare is launching a new Centralized Colleague Relations Departmentu2014a strategic, systemu2011wide function designed to elevate how we support our 40,000 colleagues across the organization. This is a unique opportunity to help build a bestu2011inu2011class model from the ground up, driving consistency, fairness, and proactive solutions that strengthen the colleague experience. As a key member of this newly created team, you will apply data-driven insights, standardized practices, and deep HR expertise to deliver meaningful, sustainable impact. You will play a critical role in shaping how colleagues are supported, heard, and empowered across Hartford HealthCare for years to come. Help us define the future of Colleague Relationsu2014join us and make your mark. The Colleague Relations Consultant manages moderately complex colleague relations issues, applying sound judgment and a thorough understanding of organizational policies. This role also provides strategic guidance and coaching to managers and leaders on effectively addressing colleague-related concerns. Responsibilities include but are not limited to the following: u2022 Investigates moderate-risk and moderately complex colleague relations requests. u2022 Interpret and apply HR policies in nuanced situations. u2022 Partners with cross-functional teams, including Centers of Excellence (COEs), Legal, and Field HR, to resolve colleague relations cases. u2022 Guides leaders through the performance improvement process utilizing coaching and development, formal corrective action and decision guide tools. u2022 Partner with Field HR team to determine need for strategic planning, identify engagement and retention opportunities and execute HHC recommended solutions u2022 Coordinates case life cycle from opening through triage and resolution;Maintain appropriate case documentation and case tracking _Education:_ u2022 Bachelors in Business, Human Resources or related field required _Experience:_ u2022 3 years employee relations experience or comparable experience in the HR capacity _Skills & Abilities:_ u2022 Superior customer service orientation and ability to respond in a constructive and timely manner. u2022 Must be self-directed and motivated. Work with minimal supervision and exercises common sense and strong independent judgment to problem-solve. Has the ability to identify core issues and resolve them via effectively utilizing available resources. u2022 Consistently works with integrity to develop strong trusting relationships and handle confidential information with discretion. u2022 Proficiency in Microsoft Office and a willingness to learn HRIS platforms (prior HRIS experience a plus) u2022 Willing and able to travel between HHC locations as needed. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge u2013 helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: Human Resources Organization: Hartford HealthCare Corp. Title: Colleague Relations Consultant Location: Connecticut-Hartford-100 Pearl Street Hartford (10484) Requisition ID: 26156549

Created: 2026-05-06