CWR-Customer Service Rep I

Position Summary: Customer Service Representative As a Customer Service Representative, you will ensure we deliver on our promise of outstanding service. You will work closely with customers, business partners, and drivers to ensure commitments are met and customers are delighted at every step of their experience. What Your Day-to-Day Will Look Like SHIFT DETAILS: Monday , Tuesday , Wednesday , Friday Saturday 11-730pm + Assist customers and business partners via telephone and email + Handle customer complaints in a calm, professional manner + Diagnose, assess, and resolve problems or issues + Monitor progress of delivery routes + Scan haul-away pods and verify stamps + Process changes or cancellations to delivery orders What Youu2019ll Need to Excel At a Minimum, Youu2019ll Need: + Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint Itu2019d Be Great If You Also Have: + High school diploma or equivalent + 1 year of related experience, preferably within a call center environment + Strong customer service skills with the ability to satisfactorily resolve issues + Strong multitasking and organizational skills + Ability to thrive under pressure while delivering solutions that exceed customer expectations In this role, youu2019ll be supported by a passionate team motivated by fast-paced innovation and driven to deliver exceptional customer experiences. This is a company where career growth is encouraged regardless of backgroundu2014opportunities are endless for those ready to grow and succeed. About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells _ManpowerGroupu00ae (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands u2013_ _Manpower, Experis, Talent Solutions, and Jefferson Wells_ _u2013_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Created: 2026-05-07