THECB - Legal Assistant IV

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: may apply to the job directly through the CAPPS Career Section. It is not necessary to apply both through Work In Texas and CAPPS Career SectionThe agency is located at the George Herbert Walker Bush State Building located in the Capitol Complex at 1801 N. Congress Ave. Austin, TX 78701.General Description:Performs complex legal assistant and program assistance work related to student support services, APA rule making, and general administrative projects. Primary duties may include: receiving and responding to student complaints, serving as backup liaison to the Texas Register, and supporting the Public Information Coordinator. Work involves responding to student complaints, Public Information Act requests, and communicating with the Texas Register, as well as receiving, reviewing, revising, and tracking agency rules throughout the rule making process. Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment under the direction of the General Counsel and Deputy General Counsel. The ideal candidate will have excellent attention to detail, the willingness to learn new skills, and a passion to further the mission of higher education.General Duties and Responsibilities:and#183; Reviews legal documents for accuracy and completeness; edits written material for grammar, organization, and spelling; and provides other general administrative support.and#183; Answers a high volume of inquiries and complaints involving a variety of student matters.and#183; Assists in managing the agencyand#8217;s student complaint procedures to comply with the U.S. Department of Educationand#8217;s and#8220;Program Integrityand#8221; regulations.and#183; Research Public Information Act requests and may coordinate and draft responses for legal review.and#183; Provides research assistance related to legislative decisions, Attorney General Opinions, and opinions from the Texas Ethics Commission.and#183; Assists with researching, examining, and reviewing the accuracy of legal sources such as statutes, case law, administrative records, and applicable rules and regulations.and#183; Assists with the preparation and review of contracts, pleadings, motions, briefs, opinions, position statements, proposed legislation, and other legal memoranda.and#183; Assists with the preparation of petitions, summary judgment motions, discovery responses, and other applicable documents.and#183; Assists with the investigation of matters relating to student complaints; and may coordinate and organize agency responses.and#183; Assists the Office of General Counsel in providing legal advice, counsel, and assistance to staff.and#183; Assists with the coordination of meetings, trainings, and the maintenance of CLE (Continuing Legal Education) registrations.and#183; Assists and coordinates procurement and contract development tasksand#183; May communicate with agency staff, members of the public, other state agencies, and post-secondary institutions concerning legal issues.and#183; May train others.and#183; Performs related work as assigned.This position reports to the office two days a week.Knowledge, Skills, and Abilities:and#183; Knowledge of office practices, administrative procedures, and customer service principles and practicesand#183; Knowledge of administrative, state contract, and commercial lawsand#183; Knowledge of document management systemsand#183; Ability to work successfully in both a small team environment and in a self-paced environmentand#183; Knowledge of litigation processes, and of legal principles, practice, and proceedingsand#183; Ability to research and accurately interpret and consistently apply policies and proceduresand#183; Ability to understand and appropriately interpret and apply state and federal laws, rules, regu ations and procedures affecting student complaints and residencyand#183; Ability to communicate information in a clear, organized, and concise wayand#183; Ability to successfully manage multiple projects, tasks, and prioritiesand#183; Ability to work under pressure, and successfully meet objectives and deadlinesand#183; Superb attention to detailand#183; Ability to establish and maintain effective working relationships both internally and externallyand#183; Ability to effectively communicate orally and in writingand#183; Ability to establish and maintain effective working relationships both internally and externallyand#183; Ability to meet periodic milestones and final deadlinesand#183; Ability to maintain attorney-client privilege and confidentiality of records required by lawand#183; Skill in legal research, writing, and analysisand#183; Skill in using personal computers, general office software, databases, and online legal research services and softwareand#183; Skill in conflict resolutionMilitary Crosswalk: Military Crosswalk for Occupational Category - LegalQualifications: Required Minimum Education and Experience:and#183; Paralegal certification from an accredited college or program; andand#183; Bachelorand#8217;s Degree from an accredited collegeand#183; Minimum of 3+ yearsand#8217; of full-time work experience as a legal assistant or paralegal; orand#183; An Associate Degree and a minimum of 7+ yearsand#8217; full-time experience as a certified paralegal or legal assistantPreferred:and#183; Experience serving as liaison to the Texas Registerand#183; Experience handling complaints or similar customer service-related experienceand#183; Experience as a paralegal/legal assistant in a state government environmentand#183; Experience with the Texas Administrative Procedure Act, Texas Open Meetings Act, and Texas Public Information Actand#183; Experience coordinating responses to requests for records under the Public Information Actand#183; Experience with the rules and processes of the State Office of Administrative Hearings (SOAH)and#183; Experience communicating and coordinating filings with the Texas Registerand#183; Knowledge of state government agencies and processesand#183; Knowledge of legislative processand#183; Knowledge of laws, regulations, and rules governing the Texas Higher Education Coordinating BoardPhysical Requirements and/or Working Conditions:Work is performed in a standard office environment and requires:Frequent use of personal computer, copiers, printers, and telephones;Frequent sitting.Frequently working under deadlines, as a team member, and in direct contact with others.Workforce:Must be able to:Regularly, reliably, and punctually attend work..Demonstrate knowledge of customer service deliverables.Show flexibility and adaptability toward changes in assignments and work schedules, working extended hours as necessary.Adhere to the organizationand#8217;s internal management policies and procedures.Contribute to the agencyand#8217;s performance measures and mission.Application Requirements:The Texas Higher Education Coordinating Board is an Equal Opportunity Employer. A State of Texas application is required to apply. For more information on how to apply for this position, go to the Coordinating Boardand#8217;s employment opportunities website atand#8239;and#8239;Careers - Texas Higher Education Coordinating BoardThe Texas Higher Education Coordinating Board participates in E-Verify for each new employeesand#8217; Form I-9 to confirm work authorization. For questions, please call the HR Department at 512-427-6190. For vocal and/or hearing assistance call 7-1-1.Notes to Applicant:If you require any reasonable accommodation for the interview process, please inform the hiring representative who calls to schedule your interview.This position has been designated as a security sensitive position. A criminal background investi

Created: 2026-05-07