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Freight Forwarder, Air and Ocean, Import and Export

DSV - Buffalo, NY

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Job Description

Time Type: Full Time Freight Forwarder DSV Air & Sea is in search of dynamic and personable multi-taskers who are driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you. The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. At DSV, we are always in search of top talent. In order to be successful in this role you will need to: Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements Process data through the Company’s system and obtain consular releases as well as other government agency releases as appropriate Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc. In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc. Qualifications: Freight Forwarding experience preferredPrior use of CargoWise One a definite plus!Three years of experience in a role involving extensive client contact requiredComputer skills, including frequent prior use of MS Outlook, Excel and WordExcellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessaryFamiliarity with domestic and international geography including countries and major citiesExtreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective actionAbility to be highly productive while keeping cool under pressureExcellent communication skills, both written and verbal Other Skills Excellent organizational and time management skillsStrong communication and interpersonal skillsAttention to detail and accuracyAbility to work well under pressure and in a fast-paced environment Function / Market & Industry Knowledge / Business Acumen / Processes Knowledge of freight logistics and customs regulationsUnderstanding of trade laws and regulations Language skills Fluency in English is requiredKnowledge of additional languages is a plus Computer Literacy Proficiency in Microsoft Office SuiteExperience with logistics software and systems is preferred For this position, the expected base pay is:$20.00 - $27.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

Created: 2026-05-08

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