Virtual Clinical Educator

Inizio Engage has a new and exciting partnership with a leading biotechnology company, supporting its Commercial, Patient Solutions, and Medical Affairs divisions. We are currently seeking compassionate professionals to provide virtual or telephonic educational and emotional support to patients/caregivers as they navigate their diagnosis and treatment journey. This is your opportunity to join Inizio Engage and represent a top-tier biotechnology company, making a meaningful impact in patients’ lives every day. What’s in it for you? ​Competitive compensation Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions Employee discounts & exclusive promotions Recognition programs, contests, and company-wide awards Exceptional, collaborative culture Best Places to Work in BioPharma (2022, 2023, & 2024) Certified Great Place to Work (2022, 2023, 2025) What will you be doing? To provide in-bound or outbound non-promotional disease state related educational support to identified customers as directed by the client company Conducting outbound medication adherence support to patients and or caregivers. Hours of operation could extend into evenings and weekends. Collecting demographic data and disposition for reimbursement services and literature fulfillment To maintain excellent quality and superior customer service while adhering to program talking points or call guides and leverage live video conferencing software on the web/client specific websites as applicable To only use approved materials provided by Inizio or by the client, without changing, copying or distributing the materials To attend and complete all training courses and related competency assessments that Inizio requires, to an appropriate standard and within a specified timeframe Develop and strengthen relationships with key customers To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or Inizio To constantly consider new and innovative approaches that potentially develop new partnership opportunities Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the Patient Solutions team Maintain all company equipment and materials in accordance with company instructions Comply with all Inizio Policies and Procedures, along with all Client Policies and Procedures as required. Perform other duties as requested What do you need for this position? Current US healthcare professional license: RN Associates Degree/Bachelors/BSN Preferred minimum of 3 years’ experience working in a Neurology, sleep disorder Demonstrate effective and professional communication Excellent interpersonal skills with pleasant telephone manner and articulate phone voice Competency with Call Center Telephone Technology Demonstrable organizational skills A self-starter with high personal motivation Ability to manage multiple tasks

Created: 2026-05-08