Sr Software Engineer - IDHA

Position Summary Hiring a Senior Software Engineer to build applications that support digital health and clinical research and practice. A successful candidate will be prepared to guide software projects from definition and specification through launch, continued iteration, and maintenance. You will serve as a technical subject matter expert, assisting leadership in the development of standard operating protocols, guiding software architecture, and creating a high-performance engineering culture. You will help maintain a culture of documentation, mentor junior engineers, and work as part of a team on projects that range from MVPs to mature applications Key Responsibilities 1. Knowledge a. Subject matter expert in core application(s) supported. b. Subject matter (domain) expertise in operational area(s) supported (i.e., scheduling, patient registration, billing, etc.) c. Knowledge of regulatory requirements specific to the operations and applications supported preferred 2. Leadership a. Ability to influence others in pursuit of solutions to complex issues. b. Ability to prioritize competing demands and define and manage to realistic goals. c. Skilled at guiding and educating others within and across Epic and operational teams. d. Self-motivated. Leads by example. e. Ability to motivate others. 3. Project Management a. Highly detailed and organized. b. Knowledge of project management principles and tools. Ability to manage multiple concurrent projects. c. Ability to facilitate or lead meetings. 4. Process Improvement a. An understanding of how to effectively apply process improvement methodologies. 5. Problem solving a. Strong critical thinking skills: conceptualizing through evaluating solutions to complex problems b. Oriented toward and skilled at data-based decision-making, applying appropriate data analysis techniques to identify issues and support solutions. c. Ability to understand the interconnectedness of processes and systems. 6. Interpersonal skills a. Customer service orientation. b. Ability to collaborate. c. Tactful and diplomatic. d. Ability to mediate fair and effective solutions. 7. Communications skills a. Strong verbal and written communication skills. b. Strong listening skills. c. Skilled at presenting to all audience levels internally and externally. d. Ability to effectively present increasingly complex ideas to non-technical audiences Education Bachelor’s Degree An associate’s degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a Bachelor’s Degree. Experience Required 1. 3 years of experience directly involved in Epic application support performing builds in the targeted application(s). Demonstrated experience performing moderately complex builds. 2. Beyond the requisite Epic experience, direct system/application support experience involving operational analysis will be credited. 3. In addition, experience: 4. Presenting to or advising users, clients (internal or external), etc. on technical issues. 5. Training systems end-users directly or in providing substantive input to training curriculum or materials Preferred 1. 5 years of experience directly involved in Epic application support performing builds in the targeted application(s). Demonstrated experience performing moderately complex builds. 2. Experience working directly in the specific domain (operational area) being supported: hospital revenue cycle, patient scheduling, finance/billing, etc. demonstrating an understanding of the unique challenges of the groups supported. 3. Experience as a super-user of an Electronic Health Records systems generally, if not Epic specifically

Created: 2026-05-08