Consumer Lending Associate II- Buffalo NY

Onsite position in Buffalo NY (1 day remote) Overview: Provides credit processing support on Consumer Loan applications to customers, branches, dealerships, third-party vendors from application entry through decision, including directives to ensure Bank regulatory compliance. Works to ensure customer documentation is received and saved to the electronic customer file. Primary Responsibilities: + Work with internal departments as well as external customers and third-party vendors to obtain credit related documentation or obtain necessary information needed to complete an application i.e.: Verification of Employment, IRS transcripts, title search, appraisal, bank statements, etc. + Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, telephone contact center, and co-workers to ensure a seamless and positive application experience. + Provide routine credit processing support and answer questions on requested documentation for direct consumer credit and Indirect dealer applications to internal and external customers. + Review customer documents. + Responsible for notating the receipt of each document, indexing and adding to the electronic file. + Maintain an understanding of multiple systems businesses and product lines to support activities completed. + Provide coverage for processing items via shared email boxes related to application and subordination related documentation. + Review departmental procedures and update as needed. + Understand and adhere to the Companyu2019s risk and regulatory standards, policies and controls in accordance with the Companyu2019s Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned. Education and Experience Required: Associates degree, or in lieu of a degree, a combined minimum of 2 yearsu2019 higher education and/or work experience Education and Experience Preferred: Customer service experience M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidateu2019s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Buffalo, New York, United States of AmericaM&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer, including disabilities and veterans.

Created: 2026-05-08