Patient Access Specialist

Description We are looking for a Patient Access Specialist to support a busy dental department in New Haven, Connecticut. This Long-term Contract position is ideal for someone who excels in a high-volume front desk setting and can deliver attentive service during both check-in and check-out. The role focuses on registration, appointment coordination, and insurance-related documentation while helping create a smooth and welcoming experience for every patient. Responsibilities: u2022 Welcome patients at the front desk, manage arrival and departure workflows, and maintain efficient service in a fast-paced clinical environment. u2022 Complete and update patient registration records by entering demographic, insurance, and financial details with a high level of accuracy. u2022 Coordinate appointment scheduling, rescheduling, and add-on visits based on provider availability, clinic needs, and patient circumstances. u2022 Verify patient identity, collect required signatures, and secure needed authorizations in accordance with safety and compliance procedures. u2022 Assist patients who need additional support, including individuals with language, hearing, or accessibility needs, to ensure appropriate access to care. u2022 Review insurance information, check eligibility through online resources, and document coverage details to support accurate billing and reimbursement. u2022 Maintain appointment notes and visit-specific information such as visit type, timing, and assigned provider to support orderly patient flow. u2022 Monitor open scheduling opportunities, including wait lists or recall lists, and help fill available appointment slots promptly. u2022 Work closely with clinical and administrative teams to resolve registration or scheduling issues while protecting patient confidentiality. Requirements u2022 Prior experience in patient registration, front desk operations, medical or dental scheduling, or a related healthcare access role. u2022 Strong customer service and communication skills with the ability to remain detail oriented in a demanding, high-traffic setting. u2022 Working knowledge of insurance verification, eligibility review, and documentation of financial or coverage information. u2022 Ability to manage rotating schedules and adjust to changing daily staffing or patient volume needs. u2022 Comfort using multiple computer applications, online portals, and web-based tools to complete registration and scheduling tasks. u2022 Solid attention to detail when handling patient records, authorizations, reconciliations, and compliance-related procedures. u2022 Ability to collaborate effectively with care teams and support patients from diverse backgrounds while maintaining confidentiality. u2022 Bilingual English/Spanish communication skills are helpful but not required. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.

Created: 2026-05-11